We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (318)
Filter reviews
318 results
Traveller rating
127
103
46
27
15
Traveller type
Time of year
LanguageAll languages
More languages
127
103
46
27
15
Show reviews that mention
All reviews front desk cracker barrel waffles room was clean off the highway parking lot under renovation marriott points check in was easy convenient location fresh fruit very nice hotel the breakfast area easy access complimentary breakfast would stay again staying at this hotel
Filter
Updating list...
53 - 58 of 318 reviews
Reviewed 15 December 2016

Staff (Jason, Tauri, and housekeeping (blond ponytail and tiny feet :)), were professional and very friendly! Really nice people! Have to give extra props to Jason who worked his "magic" as he made on-the-spot, last minute accomodations for my sister who was in a wheelchair to ensure she would be as comfortable as possible. He's a keeper! And, Tauri was very helpful with reserving another night's stay for which was also much appreciated. Didn't catch the housekeeping lady's name but we really appreciated all her hard work too and how sweet she was.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank NoThanks54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded 19 December 2016

Many thanks for your kind comments on Jason, Tauri and our housekeeper - we take great pride in providing first class service to all our customers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2016 via mobile

Perfect for what it is. Not a fancy hotel, and downmarket for Marriott. But newer, nice, clean, simple. No mugs here, only disposable cups. But free wifi and free breakfast. Lots of restaurants near by. Do remember to put out the do not disturb sign as housekeeping comes by bright and early.

Date of stay: December 2016
Trip type: Travelled solo
Thank SeattleDoc2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded 12 December 2016

thanks for the feedback and recommendation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2016 via mobile

Great friendly service, quiet room and good breakfast (poppyseed bread was excellent). Bathroom sink a little small. Bed comfortable, fridge and microwave. Bed was comfortable. Tauri front desk person was very cordial and friendly.

Date of stay: December 2016
Trip type: Travelled on business
Thank Vacationer17696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded 9 December 2016

Thanks for the feedback and especially for mentioning Tauri - she is our superstar on the front desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2016

This location is your average Fairfield by Marriott property. Stayed in room 311 which had king bed, jetted tub in room, small microwave and refrigerator. Room was clean Location of room was quiet in spite of proximity to elevator. Parking was ample. Breakfast provided 6-10 am. Note: every staff member we encountered was pleasant, happy and smiling.

Room tip: Room 311 is a good choice.
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded 5 December 2016

many thanks for your kind feedback - we appreciate hearing from you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2016

We stayed at this Fairfield for 2 nights while visiting family in the Richmond area.
The staff was most accommodating and friendly.
The breakfast variety was really good.
Our only problem was with our air conditioner and the staff had it repaired in short order.
Definitely would stay there again.

Room tip: The hotel is set back off of route 10 so I don't think any room would hace a "noise" problem.
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this reviewResponded 23 November 2016

many thanks for your feedback - we appreciate that we were able to fix the a/c problem quickly - we look forward to welcoming you back again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews