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“Great staff”

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Homewood Suites by Hilton Charlottesville
Ranked #1 of 35 Hotels in Charlottesvill...
Certificate of Excellence
GreenLeadersSilver level
Reviewed 13 December 2017 via mobile

We had booked another hotel, but had to bring our dog. Homewood was pet friendly. Loved the room and location. It was bottom floor and last door to exit at end of hallway. So easy to take dog out. Lee at Front desk was accommodating and friendly and answered all questions. Bed, breakfast and cleanliness was awesome. Very pretty inside and outside. Did. It use pool though would have liked too. Will come back for sure even without dog

Stayed: December 2017, travelled with family
Thank 1959MaryAnnG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey G, Asst. General Manager at Homewood Suites by Hilton Charlottesville, responded to this reviewResponded 4 weeks ago

Thank you so much for taking the time to review your stay! It is so great to hear that you enjoyed your time here and I will share your comments with Lee and the rest of the staff. If you are traveling to Charlottesville please visit us at the Homewood Suites again! Happy Holidays!

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14 - 18 of 989 reviews

Reviewed 9 December 2017

I had zero peace of mind during my stay as within 12 hours of checking in I had three fraudulent charges totaling over $900 put on my Hilton Citi card. This does not promote confidence. I would use cash if at all possible...if you go.

  • Stayed: December 2017, travelled solo
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Review collected in partnership with Homewood Suites by Hilton
Thank 856jilll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey G, Asst. General Manager at Homewood Suites by Hilton Charlottesville, responded to this reviewResponded 5 weeks ago

Thank you so much for taking the time to review our property here at the Homewood Suites. I do apologize that you are having a hard time with your Hilton Citi Card. If you would like to give us a call here at the property we would be more than happy to assist you in any way possible please. Thanks again.

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Reviewed 8 December 2017

We were one of four rooms that loss power during our recent stay at this Homewood Suites. THe hotel staff was on-top of this issue affecting their guest and immediately sought an external contractor to address the electircal issues. Per their 100% guarantee for customer satisfaction, the manager refunded (comp'd) our night without power. The staff, accommodation , breakfast and service were excellent. I will definitely stay at this hotel again in the near future.

  • Stayed: December 2017, travelled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank BID1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey G, Asst. General Manager at Homewood Suites by Hilton Charlottesville, responded to this reviewResponded 11 December 2017

Thank you so much for reviewing your stay here with us. We are so happy to hear that you were to get the issue resolved and the staff was very accommodating to you. I hope that if you are ever in the Charlottesville area that you seek Homewood Suites for your home away from home. Happy Holidays!

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Reviewed 6 December 2017

I chose this hotel for our anniversary. First, they allowed us to check in at 12 when check in is 3. The room was great. It was clean and tidy. The room had a dishwasher, garbage disposal, cook top, and full sized refrigerator. Also breakfast was great.

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank 198wadew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey G, Asst. General Manager at Homewood Suites by Hilton Charlottesville, responded to this reviewResponded 11 December 2017

First let me start by saying... Happy Anniversary! It is so great to hear that you chose us for such a special occasion in your life. Thank you so much for reviewing your stay and we hope that if you are ever in the Charlottesville area again that you will seek the Homewood Suites for your home away from home. Happy Holidays!

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Reviewed 4 December 2017

My friend and I stayed here for a "Moms Weekend Getaway". We were in Charlottesville for a wine tour and choose Homewood over other hotels because of the shuttle service, breakfast and outdoor fire pit.
From the moment we walked in, we knew we made the right choice. Christie checked us in and she was so friendly and explained everything we needed to know. All the other employees that we met from the shuttle drivers to maintenance were just as nice! The breakfast was your normal "hot" breakfast but didn't feel mundane because the options were different each morning. The fire pit though, was perfect. It gave us the option to hang out and talk without having to be in the room! When we come back in the spring, we will definitely get another room here. Don't be like us and forget your bathing suit because the hot tub looked so relaxing!

Room Tip: We were by the elevator but never heard loud noises!
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  • Stayed: December 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey G, Asst. General Manager at Homewood Suites by Hilton Charlottesville, responded to this reviewResponded 11 December 2017

Thank you so much for reviewing your stay! It was so great to read that you enjoyed your stay and I will share your comments with the staff. Having a relaxing getaway is so important as well as fun and we are so glad that we were able to be apart of that for you. We hope that if you ever return back to Charlottesville you will seek the Homewood Suites again! Have a Happy Holiday!

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Additional Information about Homewood Suites by Hilton Charlottesville

Address: 2036 India Rd, Charlottesville, VA 22901-2853
Phone Number:
Region: United States > Virginia > Charlottesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 35 Hotels in Charlottesvill...
Price Range: $139 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Charlottesville 3*
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