We already noticed on arrival (Early June this year) that the outside of the property is not well kept, the dead flowers in the front garden were just left there rotting away, however, as we had booked, we went in, speaking to a lady (Wife of the new Owner - Mr.Patel). When we booked we made it clear that we need a full working kitchen and the fact they said they can provide this, promised wireless Internet, and your rating made us chose this Motel, besides the fact that they have a pool.
We went up into the room they gave us 10 min later an Indian fellow knocked on our door telling me to empty the freezer because they stored their stuff in there - no problem - we packed all their stuff as good as we could and gave it to them - but it was strange -
The room had a balcony overlooking the pool, which really was a dirt pond, non kept and an old cover was lying on it, the fencing was rotting away and some old hotel furniture was stacked up next to it rotting away as well - not a nice site - the railing of the balcony was not secure and needed fixing but we did not have children with us so this was not a problem and we just wanted to rest, so we turned the air condition on and left to go shopping food.
When we came back we noticed the air condition hardly worked, we then tried to cook and only 1 of the 4 plates were working and the extractor fan was not working causing the fire alarm to go off constantly when we were trying to fry something.
We complained that the stove was not working and also that the air con was not working properly and we were told they would fix it the next day. - Fine one day we can get along with what we have - we thought plus we were tired from our long trip there.
The next day my fiance (who is self employed) needed to go online for business reasons, only to find out that there was no wireless , so he went down and the lady said she would need to go into her bedroom to check the router , she then came back and said it was switched on but we still had no signal, then she gave us a key to a room over their bedroom, which we could use to go online, only to have someone come and demand the key back from us telling us we can sit in the reception area and go online there - which was not an option as 1 my finance would need to make business calls with Skype of which some are confidential and 2nd the smell in that room was not the nicest (Not everybody loves Curry smell in the morning).
We went out for the day and when we came back - nothing had been repaired in our room, Now we found out that also the top grill did not work, making it almost impossible to cook the food we bought- also we noticed that there were ants in that flat - maybe it ok in some countries to share your room with them....
We complained again and we were told someone would come and fix it in a few hours latest 6 PM. As there was still no site of a person we called again and were told someone would come up soon.
At 9 PM someone phoned and wanted to fix it (Please take my jetleg into account) I fell asleep in the meantime and my partner told them that a repair now is too late. The next day they told us they would not repair it and either we would stay there or that we would have to leave if we don't like it.
We decided that this is not an option for us to stay there also because more and more things seemed wrong , we checked out and took into account that some of the food we bought (Frozen food) would be spoiled - but we could not stay 1 more day in this place
Run down and rotting outside
Dumpsite on the premises for old furniture
Oven burners did not work
AC was not cold
Top oven / Grill did not work
Ants in the room
No Internet access
We looked for another place and The Best Western was not an option as this also now had been bought by the same Family ( Mr. Patel) and we did not want to risk it again - maybe you should review that one too!
We dropped into a small Motel down the road called TheTimber Inn, now - this was great and at a much better price, the owner was present and very nice and actually spoke English, the rooms were nice and comfortable and it felt so good to have air condition, ok we could not cook, but we had a microwave there and at least the place was well kept, clean, no bugs and even a pool which was well kept and monitored by the owner a few times a day.
I would go to the Timber Inn again any given time but whever you do
DONT GO TO THE ALL SEASONS MOTEL !
Especially not with kids - its too dangerous!
- Official Description (provided by the hotel):
- We are in the heart of the village of Ludlow: walk to everything. Be here as the seasons change from gold and red, to a blanket of white and back to the famous magnificent Green Mountains of summer. Exciting, Fun Things to Do In The Area: Ski Okemo Mountain! ... more less
- Also Known As:
- All Seasons Motel Vermont/Ludlow