Checked into my hotel at 2pm heading to Burlington so I wouldn't have to bother the staff late. Got to the room at midnight and found the sheets slept in, unchanged, stained, dirty towels on the floor, the tip for the "maids" still on the night stand with their key. Tried getting to the lobby (locked) stood outside for 15 minutes in 10 degrees to try and call the front desk off their phone which does NOT work. Had to hold down the phone and call with my cell phone only to be denied a refund and am currently waiting while he "cleans" the room. Changed the sheets and left. Soap is still used in the bathroom, dirty towels still on the floor and 0 compensation. Will never stay again and will warn future Vermont travelers to stay away. Highly disappointing.More
- Free Wifi
- Free parking