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Reviewed 2 March 2009

Rooms were nice if a bit on the small size. Beds and furnishing were top notch. Pool was ok. Prices were high ($3 coffee, $6 taco, $15 burger, $20 breakfast, $30 entree, etc.) but in line with other on-mountain ski resort hotels. Food was average at best. Aerie restruant closed on Tues night leaving the bar the only option for in-house meal. No daily parking fee so the valet parking cost only the tip. Free ski lockers were nice but the attendants kept changing our combination!

The vibe here is cool and distant. Not actually hostile but not really friendly either. Just something about the place made it seem stiff. For the next Snowbird trip I would check out one of the other lodges which seem more relaxed and friendly.

  • Stayed: February 2009, travelled with family
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1  Thank BillyJoeMaguffie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2009

My wife and I stayed at the Cliff Lodge last week. This was our fifth time there, and generally we have enjoyed our stays. However this time there was a noticable drop in service and we are not likely to return. First, there was no internet access all week. Apparently this is because the hotel has a single T-1 line which is completely inadequate. They have a business center, but it is always in use. The staff seemed indifferent to our complaints. I would be willing to pay for internet connection as is customary at many hotels, but to have no connection at all is not acceptable, especially for such an expensive hotel. The quality of the food at the hotel restaurants was also much worse this year. We heard of multiple problems from
other people at the hotel. For example, one person could not adjust the temperature in their room and it was stuck at 62 F. It took the hotel a whole day (24 hours) to correct this problem.
This is too bad, as the place used to be quite nice.

  • Stayed: January 2009, travelled on business
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Thank cleo41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2008

We stayed here for 2 nights for an event that we were attending. There may be a totally different experience if you stay here in the winter but we found it rather dull.
All of the buildings in the area are made of concrete - not attractive or warm. There is no good shopping and there are good restaurants - everything is owned by Snowbird so it is all basically the same. The service was just OK. The rooms are fine but they have this strange window inside the shower/tub that looks out into the bedroom area. Sure, there is a curtain that you can pull, but still weird. The property was recently renovated. I would hate to have stayed there prior to that.
It is some of the best skiing in the country, but there are other areas near by I would try (Solitude, Deer Valley) if you are looking for anything more.

  • Stayed: August 2008
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1  Thank alwaysplanningatrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2008

We stayed at the Cliff Lodge and Spa because we were at a three day conference. Conference facilities and services were excellent. Room was very comfortable. We understand this is an expensive place to ski. The Aerie Restaurant was excellent...and should have been because it's also expensive. Windows in our room and Aerie restaurant were streaked. Customer service was very good. We would go back for another conference but proabably not otherwise because we don't ski. Aerial tram was a good ride.

  • Stayed: September 2008, travelled on business
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Thank UMichAlum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2008

Stayed here for two nights as part of a convention. The hotel itself is a concrete block with the odd bit of disguise such as wood panelling and carpets. Its a bit of a rabbit warren. Bar on the top level was pleasant enough. The pool and spas looked good but, I suspect, a bit small to accommodate everyone at the end of hard days skiing.

Room was fine, large and entirely adequate. No coffee making facilities but free wifi. Wifi worked well but did slow down a lot at times - i guess when lots were on it. As the place was quite empty I'd worry at peak season.

There was a sludge of dirty brown water emerging from the tap when i first used the bath/shower but it cleared up thereafter. I suspect the room hadn't been used for a while.

Didn't eat anything other than the conference food which was fine, even good for that sort of thing.

Hotel showed signs of disrepair. Some elevator buttons were loose and hanging off. Again this is slow season & I'd worry about peak season.

So, in summary, Snow Bird is a pleasant enough place and the Cliff lodge is adequate.

  • Stayed: September 2008, travelled on business
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Thank drc225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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