We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not Impressive”
Review of Sleep Inn Provo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sleep Inn Provo
Ranked #5 of 20 Hotels in Provo
Reviewed 29 October 2011

The room was OK, very basic. The staff there needs to take a course in customer service. Every time I walked by the front desk they were staring at either the TV in the lobby (showing Little House on the Prairie) or looking at their computer screen. I had a more friendly reception from the housekeeping staff.
There was no mention at check in of breakfast, amenities, wi fi, parking or any other information about Provo or the offerings of the hotel. I guess they rely on the guest directory book in the room which is not complete. i felt like they wanted to get me to my room as soon as possible so they didn't miss a minute of the TV show they were watching.
The location was good, the room was clean and the parking was convenient. The front desk staff however was less than impressive.

  • Stayed: October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank EntreNous2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleepinnprovo, Webmaster at Sleep Inn Provo, responded to this reviewResponded 7 March 2012

Dear Guest,

Thank you for choosing Sleep Inn Provo for your recent stay in our area. I am glad that the location was a good one for you.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• The front desk staff received additional training in the courteous manner in which our valued guests are to be treated.

I hope that the next time you visit our area, you will once again choose to stay at Sleep Inn Provo. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (274)
Traveller rating
Traveller type
Time of year
Language

225 - 229 of 274 reviews

Reviewed 17 October 2011

Stayed here for one night when driving from Yellowstone to Bryce Canyon. The room was fine and clean, the swimming pool area was really nice.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2011

I planned a family get together and chose the Sleep Inn based on the price. After reading several other reviews, I was concerned at what I might find. I was pleasantly surprised and the excellent results that we experienced. The rooms were clean and in excellent shape. Water was hot and plentiful and the swimming pool was very nice. I would gladly recommend them to others. The staff was cordial and pleasant to deal with.

  • Stayed: September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dkhiggin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2011

Got a nice rate for a 4 night stay. Check-in was a breeze with a nice young lady working the desk. I got one of their new rooms and everything was fresh and new. Everything looked good until the neighbors got there. The walls are very thin and I could hear every word these people were saying even though they were talking at normal volume. At night is was almost impossible to sleep with all the noise I was hearing from adjoining rooms. Luckily I was on the top floor so I didn't have to hear the people above walking around. I slept very little the first night so went to KMart and bought a loud box fan to drown out the noise. The staff was friendly and the rooms were clean, but the noise was intolerable and I checked out a day early and will not return to this place. It's always better to pay a little more and get the quality of a Marriott or even a Holiday Inn Express. Sorry.

  • Stayed: September 2011, travelled solo
    • Value
    • Location
    • Rooms
    • Service
1  Thank Woodpecker48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleepinnprovo, Webmaster at Sleep Inn Provo, responded to this reviewResponded 7 March 2012

Dear Guest,

Thank you for choosing Sleep Inn Provo for your recent stay in our area. I am glad that you found your room to be so attractive.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions was taken:

• Management was approached concerning the fact that conversations in one room could easily be heard in adjoining rooms. The matter is being looked into in order to give our valued guests privacy and also quiet.

• The young lady with whom you dealt at the front desk received our commendation for the courteous, friendly way in which she treated you, our valued guest.

I hope that the next time you visit our area, you will once again choose to stay at Sleep Inn Provo. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2011

i stopped in at the sleep inn of provo and i thought there price was very high(104.99) for what i got the room had stained carpets. my white socks where dirty from the floor and the sheets where stained with black spots all over them. i went to tell the desk that i was not happy with my room and that i had dirty sheets i asked for a new room and the front desk told me that she could not move me and handed me more sheets that where stained. i asked for a refund and she told me that i could not have a refund because i already checked in. The breakfast area is dirty and they have flies flying around the juice machine and the apple juice tasted moldy! i will never stay here again!

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mr m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleepinnprovo, Webmaster at Sleep Inn Provo, responded to this reviewResponded 7 March 2012

Dear Guest,

Thank you for choosing Sleep Inn Provo for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Management and breakfast staff were approached about the breakfast area being dirty, the flies around the juice machine, and the apple juice tasting moldy.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• The front desk clerk received additional training in the courteous, helpful manner in which our valued guests are to be treated.

I hope that the next time you visit our area, you will once again choose to stay at Sleep Inn Provo. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Provo hotels
5.4 km away
Baymont Inn & Suites Provo River
0.1 km away
Hampton Inn Provo
Hampton Inn Provo
#1 of 20 in Provo
642 reviews
0.3 km away
Ramada Provo
Ramada Provo
#6 of 20 in Provo
95 reviews
Show Prices
Show Prices
Show Prices
4.6 km away
Courtyard Provo
Courtyard Provo
#9 of 20 in Provo
145 reviews
0.2 km away
Fairfield Inn Provo
Fairfield Inn Provo
#7 of 20 in Provo
193 reviews
5.6 km away
Residence Inn Provo
Residence Inn Provo
#2 of 20 in Provo
330 reviews
Show Prices
Show Prices
Show Prices

Been to Sleep Inn Provo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn Provo

Address: 1505 S 40 E, Provo, UT 84606-7333
Phone Number:
Region: United States > Utah > Wasatch Range > Provo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Provo
Price Range: $83 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn Provo 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Sleep Inn of Provo is located in East Bay at the South end of Provo next to Novell and the East Bay Business Park and within walking distance to the Provo Town Center and the East Bay Shopping Mall. The Sleep Inn of Provo provides the best value in town with very competitive rates, great selection of rooms types, and hotel amenities. Of course, location is a significant factor with easy on and off access to I-15 as well as short distance to main local attractions including Provo Downtown, Utah Lake, Seven Peaks, Brigham Young University, Provo Canyon, Bridal Veil Falls, and Sundance. The 2009 renovation for the Sleep Inn of Provo in 2009 included both a remodel of the original hotel in the rooms and public area, and the addition of a swimming pool, a fitness center, and new upgraded rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia APAC, lastminute.com.au, Agoda, Evoline ltd, Hotels.com, Wotif.com, Hooroo Pty Ltd, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Sleep Inn Provo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Provo Sleep Inn
Sleep Inn Provo Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing