The room was OK, very basic. The staff there needs to take a course in customer service. Every time I walked by the front desk they were staring at either the TV in the lobby (showing Little House on the Prairie) or looking at their computer screen. I had a more friendly reception from the housekeeping staff.
There was no mention at check in of breakfast, amenities, wi fi, parking or any other information about Provo or the offerings of the hotel. I guess they rely on the guest directory book in the room which is not complete. i felt like they wanted to get me to my room as soon as possible so they didn't miss a minute of the TV show they were watching.
The location was good, the room was clean and the parking was convenient. The front desk staff however was less than impressive.
- Official Description (provided by the hotel):
- The Sleep Inn of Provo is located in East Bay at the South end of Provo next to Novell and the East Bay Business Park and within walking distance to the Provo Town Center and the East Bay Shopping Mall. The Sleep Inn of Provo provides the best value in town with very competitive rates, great selection of rooms types, and hotel amenities. Of course, location is a significant factor with easy on and off access to I-15 as well as short distance to main local attractions including Provo Downtown, Utah Lake, Seven Peaks, Brigham Young University, Provo Canyon, Bridal Veil Falls, and Sundance. The 2009 renovation for the Sleep Inn of Provo in 2009 included both a remodel of the original hotel in the rooms and public area, and the addition of a swimming pool, a fitness center, and new upgraded rooms. ... more less
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- Also Known As:
- Provo Sleep Inn
- Sleep Inn Provo Utah