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“Completely understaffed”

Pei Wei Asian Diner
Ranked #24 of 57 Restaurants in Watauga
Price range: USD 7 - USD 15
Cuisines: Asian
Dining options: Takeout
Restaurant details
Dining options: Takeout
Reviewed 15 April 2018 via mobile

Pei Wei has consistently great food. Little can be done to overcome that, except during lunch hour rush in a Saturday when the restaurant is staffed with two peple.. an order taker wait staffer and a cook. What a disaster!
This encounter began with an attempt to call in an order. It was met with a perpetual recording system for fifteen minutes straight. Finally. I jumped in the car for the ten minute drive and placed the order in person.

Lady behind the counter explained the phone system was down, but another nearby Pei Wei said they shut off their phone because they are understaffed and cant keep people.

Food was good but not worth the 1.5 hours to transact.

Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 16 reviews

Reviewed 17 February 2017 via mobile

On Mondays kids eat free with an adult. Not all Pei Wei restaurants will honor this but this location did. Monday was a 'calmer' time to go. The food was consistent with other trips and locations. My kids enjoyed their dinner out. The staff was nice.

Thank TheInquiringBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2015 via mobile

The food here is fast and fresh. The kids meals are huge. Wonton soup is really good and love the lettuce wrap. Have had about half the menu here and everything is always cooked to order hot and fresh and at a good price. If you are looking for fast asian food, skip the Panda Express and head here.

Thank Tgallimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2015

This is one of my favorite places to eat in my area. The food is always great and the people that work there are very friendly.

Thank yjcoleson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2015

This is the fast food chain for P F Chang's. The Pei Wei Spicy sauce is the bomb. Love it on the Honey seared Shrimp. I get the noodles instead of fried rice, it cost a little more but the noodles put the lunch over the top.

    • Value
    • Atmosphere
    • Service
    • Food
Thank ronr491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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