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All reviews front desk one bedroom suite under renovation hotel room comfortable stay round rock area waffles vanessa dishwasher texas employees pet couch freeway
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Reviewed 27 April 2017 via mobile

Although it is under construction it is easy to stay there. It doesn't affect our stay so much. No gym and laundry roomfor the moment. Good breakfast and social time. Food is good. The staff is friendly and so kind.

Stayed: April 2017, travelled on business
Thank Lili C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, Manager at Staybridge Suites Austin-Round Rock, responded to this reviewResponded 15 May 2017

Thank you for your feedback. We are doing all that we can by improving on other area we can control ,in-order to provide quality customer service and a nice clean product you come to expect.
Thank you for your business

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2017 via mobile

Yes, under construction and renovations, yes half of the outside of the hotel is covered in plastic however it didn't affect any of our stay at all. The only thing is that parking was tight. The room was great the staff was super, so nice and even came to our room to help us with the new sofa bed. It was the perfect stay considering that it could have been worse because of the situation there, it was quiet when we slept and no problems what so ever. My kids were a little disappointed that the pool was off limits because of construction but the hotel informed me of this before arriving.

Stayed: April 2017, travelled with friends
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

David Roger was great at check-in said my Regional Manager. He has never had a desk clerk shake his hand and greet him by name. Vanessa is always helpful.
We might need David as our customer service rep.

Stayed: April 2017, travelled on business
Thank ROADWARROIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, Manager at Staybridge Suites Austin-Round Rock, responded to this reviewResponded 15 May 2017

We pride ourselves on customer service as we try our best to have our guest overlook the renovations, which will be a warm welcome to our property, just like our staff.


Thank you from our entire staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2017 via mobile

Friendly and helpful group of people, David and Vanessa were awesome. My clients enjoyed there Stay.half the hotel is still under renovation but you cant hear the noise. 2 thumbs up to the morning crew Vanessa & David!!!!

Stayed: April 2017, travelled on business
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkarsky, General Manager at Staybridge Suites Austin-Round Rock, responded to this reviewResponded 18 April 2017

Hello!

Thank you for taking the time to review our hotel, your opinion means a great deal to us as we are constantly working to improve our service! I will share your comments with the Team. We look forward to your next visit!

Warm regards,

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Reviewed 12 April 2017

Stayed here for a business trip. The hotel staff was very friendlyand gave great advice on places to go eat, or things to do on my off time. The social hour was a good way to meet and talk with other guests so I was not just stuck alone in my hotel room for the evening.

Stayed: May 2016, travelled on business
Thank tkkleeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkarsky, General Manager at Staybridge Suites Austin-Round Rock, responded to this reviewResponded 13 April 2017

Hello,

And thank you for taking the time to review our hotel!
We know you have other options when in the Round Rock area and we also want
to thank you for making Staybridge Suites your choice of preference. We look forward to your next visit!

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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