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Reviewed 12 May 2017

We were in town for a funeral, so our budget was a little strained. We stopped at this Comfort Inn and checked for availability. WOW... At less than $75 this place is a bargain. It is very clean, comfortable and centrally located just off Hwy 83. The room was very spacious - king size bed - cold AC - includes breakfast. We ended up staying an extra night to spend more time with family. Great place at a great price and the front desk personnel were very, very friendly. We will be back at this location next time we are in town.

Room Tip: We got a room about 15' from the elevator - but with only 3 floors the elevator was fast.
  • Stayed: May 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Mission F, Front Office Manager at Comfort Inn, responded to this reviewResponded 15 May 2017

Thank you for taking the time to write a review with such positive feedback!
I have shared your comments with my staff, and they join me in thanking you for your kind words. I really appreciate your feedback and we are sorry for your lost. We look forward to seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2016

We had a suite on the third floor. Two separate rooms, a TV in each. The bedroom had a King bed that was quite comfortable, a storage chest and a stand alone suit closet. The main room was spacious with two lounge chairs and love seat. The kitchenette was large with ample closets, counter, sink, a full size fridge and a microwave. No tub in the washroom but a 6'x2½' shower and soft towels. Breakfast was very good and in a good size room and quite satisfactory. The staff at the desk and breakfast were attentive and most helpful.

The negatives.....the decor of the suite was dark and dismal and desperately in need of an upgrade. Kitchen closets were shabby, wall paint was a depressing yellow and long overdue for replacing, tile floors in kitchen and washroom were sticky and the lighting was woefully inadequate. And the swipe cards for room access never worked for long. We needed to have them replaced twice. As for driving, the hotel can only be accessed when driving south. If driving north on Shary Road (a busy road) you must go past and make a U turn and when leaving you can only go south.

In summary.....I can only comment on one room, maybe other rooms are more attractive. In any case there are lots of good Choice hotels. It was okay for one night but if in McAllen area again I'll pick a different one.

  • Stayed: February 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank wynberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
misioncomfort, General Manager at Comfort Inn, responded to this reviewResponded 10 February 2016

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Near Medical Center.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the standards of your suite on your recent visit. I have shared your feedback with my entire team to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Mission.

Kind regards,

Marco Lopez
General Manager
Comfort Inn Mission
(956) 583-0333

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2015

This hotel has really spacious rooms. Everything smelled and felt clean, the shower was hot, the bed was comfortable, and the breakfast buffet was delicious. I especially liked the waffles. The staff was friendly and helpful.

Room Tip: The upstairs rooms are quieter.
  • Stayed: November 2015, travelled with family
    • Value
    • Location
    • Service
Thank jan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OGIHtls, General Manager at Comfort Inn, responded to this reviewResponded 17 November 2015

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Marco Lopez
General Manager
Comfort Inn Mission
(956) 583-0333

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2015

We are local and stayed at this hotel when work was being done on our house. I was very pleased and would recommend it to anyone. We stayed one night using Choice Privilege Points and had a two-room suite. It was clean and comfortable and the wifi was good. The staff was friendly and the breakfast was very good.

Room Tip: Going north on Shary Rd. (from the expressway) it's easy to turn too early. Be sure to go up to the light and make a U-turn back to the hotel, which then will be a right turn.
  • Stayed: March 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OGIHtls, General Manager at Comfort Inn, responded to this reviewResponded 22 April 2015

Thank you for taking the time out to fill out a survey reguarding your recent stay at our hotel. I will be sharing your experience with my whole staff to keep them encouraged to provide the same service you received with all of our up coming guest.

We are glad you enjoyed your stay with us and we hope if you are ever in the area again you decide to come and stay with us at our property.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2015

We stayed at this hotel as a family while doing mission work in the Valley. It was clean, comfortable and a great price (79$ room). The location was excellent with good restaurants and shops very close. Very quiet rooms despite being near highway. The cleaning staff did an excellent job (and we had an accident!) and the front staff was so pleasant and did their best to accommodate whatever we asked. One glitch was the treadmill did not work in the exercise room and the pool which is outdoors was empty for winter which disappointed our kids. Rooms are larger than average. Would definitely stay here again if we visit this city.

Room Tip: stairs can be noisy, get a room farther down the hall
  • Stayed: March 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank annhillTyler_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OGIHtls, General Manager at Comfort Inn, responded to this reviewResponded 22 April 2015

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

We are glad you enjoyed your stay with us and we hope if you are ever in the area again you decide to come and stay with us at our property.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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