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“Really nice apartment in good location”
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Swimming Pool Santiago II
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Swimming Pool Santiago II
Beach Terrace.
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Very good
25 reviews
Swimming Pool Santiago II
Beach
Terrace.
Living room.
Kitchen.
Terrace.
Bedroom two.
Bedroom two.
Bedroom two.
Bathroom two.
Bathroom two.
Bedroom one.
Bedroom one.
Bedroom one.
Bathroom one.
Bathroom one.
Bathroom one.
Living room.
Kitchen.
Terrace.
Terrace.
Terrace.
Living Room
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Playa de las Americas, Tenerife, Canary Islands

Reviews from our community

Very good - based on 25 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
warbz
Manchester
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Really nice apartment in good location”
Reviewed 1 May 2016 for a stay in April 2016
1
person found this review helpful

Having read some of the other reviews, I knew what we were going to. The apartment is spacious, with 2 bedrooms and 2 bathrooms. The main shower in particular was one of the best I've ever used and both bathrooms are nicely done. There are all the utilities in the kitchen you would expect and the balcony is a huge size with excellent views. You are asked to give €200 on arrival as a damage deposit and €60 retained for cleaning. This was very clear to me prior to booking and was not a problem. The lady who meets you is very helpful and was just sorting out a hot water issue when we arrived. The greeting lady struggled with English which made it interesting but then I struggle with Spanish. My wife said the only thing missing was a full length mirror but that wouldn't put us off using the apart again. If you've never been to this location before, there are lots of places to eat within a very short walk and the main road areas are nicely pedestrianised and very safe for children. There is also a flat beach walk which leads to Los Christianos about 1 mile in one direction with the other direction turning into an undulating pathway that goes for a number of miles. Either direction is a pleasant walk.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robbie I
Rathnew, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“lovely apartment”
Reviewed 24 January 2016 for a stay in January 2016
1
person found this review helpful

lovely apartment in excellent location and complex.everything you could need in the apartment .plenty of room for a family. really nice.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmawhatl...
Bathgate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stay clear!!”
Reviewed 18 January 2016 for a stay in January 2016
1
person found this review helpful

Just home from a 2 week holiday with the family second time now apartment was lovely but the agent dealing with it was a rip of merchant! Charged my mother in law €200 when first arrived for breakage damages and said would have it returned on our last day before departing home.. That was not the case the women came back with only €140 and says an extra €60 was took for cleaning when she never came anywhere near for the 2 weeks we we're there never gave us fresh towels or came washed our sheets no where to be seen the full time there until last day they we're done by ourselfs. Stay well clear and don't book this apartment you will be scammed and ripped off!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jan 2016
You are the same person that has left the previous review. Please do not write down not true things. Revise our conversation and you will find out everything.
No hidden costs!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shona F
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Hidden costs rip off”
Reviewed 17 January 2016 for a stay in January 2015
1
person found this review helpful

Apartment perfect .Hidden costs not .As seen previously on this site on arrival a 200 euro damage deposit is requested that's fine .at the end of your stay agent will return 140 euro telling you60 euro is for cleaning. We cleaned the apartment and stripped all beds.no mention of this on original booking.If staying two weeks if you want sheets and towels changed a 20 euro charge not mentioned on original booking.we have travelled to Tenerife for over 30 years and never experienced charges like these.Very unfortunate as we would have rebooked this apartment. The person you book with is Monica del pozzo. Agent Ayadaisy Arias .Great holiday wasted on last day by Ayadaisy TOTAL RIP OFF MERCHANT .Does the owner know this is happening at his lovely apartment and putting off possible future bookings

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Situation and quality of accommodation is wet good
Liked least: Hidden charges agent and her accomplice require customer service training or removal
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jan 2016
Dear Shona,
I am really disappointed about your review. Here follows the e-mail I sent you before you booked the apartment:

"Dear Shona, The apartment is available at the moment for the required period and the price is .......... euro plus 60 euro of final cleaning.Please let me know if youbare interested in.RegardsMonica"
If you revise our conversation you can find this e-mail.

Moreover you were really rude and unpolite with my partner Mrs Adaysi, that was really shocked when you left the home, because you screemed against her spreading away all the rubbish.
I think that before threathening people, and writing not true information you have to revise e-mails, be sure of what you are saying, and limiting your behaviour.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelly C
Manchester, United Kingdom
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent”
Reviewed 30 September 2015 for a stay in May 2015
1
person found this review helpful

Booked this apartment again as soon as we got home. Its perfect!!! Very clean and mpdern with sea views and a huge terrace with sun and shade all day.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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