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“Beautiful Appartment”
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Swimming Pool Santiago II
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Swimming Pool Santiago II
Beach Terrace.
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Very good
25 reviews
Swimming Pool Santiago II
Beach
Terrace.
Living room.
Kitchen.
Terrace.
Bedroom two.
Bedroom two.
Bedroom two.
Bathroom two.
Bathroom two.
Bedroom one.
Bedroom one.
Bedroom one.
Bathroom one.
Bathroom one.
Bathroom one.
Living room.
Kitchen.
Terrace.
Terrace.
Terrace.
Living Room
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Playa de las Americas, Tenerife, Canary Islands

Reviews from our community

Very good - based on 25 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
johnnat
cotland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice apartment - pity about disgraceful hidden charges”
Reviewed 11 April 2015 for a stay in March 2015
7
people found this review helpful

My wife, her sister and I spent a week in this apartment in the run-up to my daughter's wedding. The accommodation was clean and spacious, and there was a large terrace with sea view. So - no complaints about that.
However, I would caution anyone booking this apartment to be very wary of extra charges - none of which are mentioned in the Holiday Lettings on-line description. It goes like this. After we had paid the deposit to secure the accommodation, the owner emailed us to say she would require a further 200 euros "damage" deposit, which would be collected by an agent on our arrival, and returned on departure after inspection for any breakages.
We contacted the owner and Holiday Lettings to point out that this was unreasonable as it was the first we had heard of it. But it was getting near our time to fly, and we could not get any sense out of either party on the matter, so agreed to pay it anyway.
When the agent came to inspect the apartment on the day of our departure, she handed us 140 euros instead of 200. Apparently there was a 60 euros "cleaning charge". We had cleaned the place, stripped the bed linen and generally tidied up. Unbelievable! But we had a plane to catch and did not have time to argue.
I am 65, my wife is 58 and her sister is 67. Apart from being 60 euros down, we felt quite insulted that we apparently had not kept the place clean.
Shame that we were left with a very bad taste in our mouths after what was an otherwise enjoyable stay.
I contacted the owner on our return to the UK to ask exactly what the 60 euros were for, but she has failed to respond or offer to refund the money.
The word "scam" springs to mind.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woosiefoo...
London, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Beautiful Appartment”
Reviewed 25 March 2015 for a stay in March 2015
4
people found this review helpful

This is probably one of the best apartments I have ever stayed in. As mentioned in other reviews very central for all amenities. Every thing is supplied in the kitchen and bathroom (not as if many would need to cook) as there being so many bars and restaurants very near. The only problem for us a party of four, none being related was the fact there was only one set of front door keys, making it a problem if one wanted an early night. But if that was the only set back I am sure that can be rectified when we definitely will return.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
380kathy
Greater Manchester, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“brilliant modern clean accommodation and very spacious”
Reviewed 13 January 2015 for a stay in December 2014
4
people found this review helpful

We booked the accommodation for the christmas period and into the new year of 2015 .
Myself husband and our two grown up children and their partners and our small grandchild. I can only say the apartment was everything and more then we expected there was lots of space so we didn't feel we were on top of each other. It was very modern and very clean,,bathrooms were brilliant especially the showers powerful and hot. The most amazing feature was the huge terrace with seaview you had so much space this was brilliant for our grandchild to play with his toys and for us all to sit around the outside table with a nice glass of wine. Great location too for bars restaurants and beach would deffo book this accomadtion again only downfall was the weather bit mixed this year but that's the chance you take in December I'm afraid. Lots of extras too washer, iron you name it hey had it home from home.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the airyiness of the apartment and the terrace
Liked least: cannot say anything bad maybe extra sofa for the larger party
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location had a fab time”
Reviewed 21 November 2014 for a stay in November 2014
1
person found this review helpful

We stayed here for soul in the sun week had a great time. Complex is a great location for the venue 5 min walk. Apartment well kept everything you need for a comfortable stay and backed onto pool very handy 2 min walk to beach. We kept apartment until our flight time home very helpful will be booking again for next year.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The Location
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
craig m
1 review
“very relaxing break in lovely apartment”
Reviewed 20 November 2014 for a stay in November 2014

Modern comfortable apartment in great location. We had a great week after a shaky start when we couldn't get in contact with anyone for access on arrival. After we did get access we quickly forgot earlier troubles and settled into lovely apartment for a very relaxing week with family.

Apartment is clean and modern and has plenty of space for larger family. We spent most of our time on terrace which was huge and had partial views of the sea only a stones throw away. Santiago had nice pool area although pool is seawater and takes a bit of getting used to for kids. Supermarket also available in santiago and very convenient for breakfast and lunches. Lots of lovely restaurant s within 10 minutes walk particularly local to safari centre.

A few points only as suggestions would be that WiFi if available would be well used, another couch would have been well used as we had a family of 5 and one or two wine glasses would have been more appreciated than glass tumblers.

Overall we had a great time in fabulous apartment.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: terrace and view
Liked least: lack of wifi in apartment
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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