We are a family of four and were due to stay at Santiago 2 Apt D236 but when we got there Olga told us the toilets were not working and offered us an alternative in Santiago 1 Apt D258. The setup is the same except there was free in-house wifi and ensuite to both bedrooms and we gladly opted for D258.
The complex is next to the beach with numurous restaurants and bars right at the doorstep. It is just 10 minutes walk to the the Strip and just as near to the Patch where even more restaurants and bars are located.
You are allowed to use either pool at Santiago 1 or 2 but the pool at S2 is marginally nicer then S1 and as a consequence the sunbeds cost slightly more 5 Euros v 3.50 Euros each. And there is a nicer pool bar/restaurant at S2 too.
Don't use the Supermarket at S1 - they rip you off with super inflated prices. Go to the one at S2 where some of the items are almost half the price of S1!!
I want to praise OLGA the manager of apartments S2 D236 and S1 D258. She is super super fantastic!! She has made our stay in Las Americas a delight. I have not met someone more helpful. We had a heatwave while we were they and we asked her for fans for the rooms and she went out and bought them for us! You just know that if there is anything that needs fixing or organising she will do it for you with a big smile. THANK YOU OLGA!!
I would gladly recommend any of these apartments for your holiday especially if they are managed by Olga. They are very comfortable and you will be close to all the beach, restaurants and bars.
throughout the booking the agent,Olga,was always on hand to help or offer advice and nothing was too much.absolute pleasure to deal with.the apartment itself has everything you need and both bedrooms are a nice size.there is a large balcony which overlooks a side street with bars and this id ideal to enjoy a few drinks and people watch.it does however stay lively until later but that ends before its too late and doesn't interfere with the relaxation of the apartment at all.ideally situated right in the heart of everything and only a 10 min walk to either the safari centre, hard rock cafe or even veronicas strip.set just back from the dubliner which is a great night and always live music to liven you up.overall a great holiday in a great location
We booked for 18 nights in this apartment in Playa de las Americas.
We were made fully aware of the noise from the adjacent Karaoke bar therefore wasn't surprised that from 9pm each night until 12pm there was loud singing and music but that didn't bother us.
However what did bother us was the fact the owner made no mention that the wifi is only accessible around the pool and not in the apartment at all.
To further our disappointment having rented an apartment that provided a pool to relax around we again were not informed that a fee of €4.50 is required for each Sunbed!! For 18 days Sunbed rental that costs €162, needless to say we didn't use this facility, it wasn't the price that annoyed us it was the fact we were not informed prior to booking.
The apartment is in a great location, no need for taxi cabs as all within walking distance.
The shop on site is very well stocked and very convenient.
The apartment has adequate facilities for a self catering holiday and is quite comfortable and clean.
An agreed time was arranged with the owner for key collection on our departure date, bearing in mind we had a flight to catch, she was late and we had to contact her to ask where she was, someone else eventually turned up with no apology.
To summarise, great location, comfortable accommodation but owner could improve on communicating before booking and if she's going to be late!