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“michaels review”
Review of Gorbea Restaurant

Gorbea Restaurant
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Ranked #2 of 75 Restaurants in San Agustin
Certificate of Excellence
Price range: USD 41 - USD 88
Cuisines: Spanish
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Description: Restaurante Gorbea, is named after the highest mountain in the Basque Country, and is also the highest restaurant in the south of Gran Canaria. Located on the ninth floor of the main building, the restaurant provides spectacular views over the beach of San Agustín and the Maspalomas Dunes. Air-conditioned. Direct access from outside the hotel via panoramic lift. Free parking. Well known for its Market cuisine specialities, the restaurant has recently been redecorated and modernised.
Reviewed 6 April 2018

this restaurant is on the top floor of the hotel and has fantastic views also on the same floor is a terrace bar with a pool which is great for a cocktail before dinner.
the service needs a little attention sometimes takes them a while to serve you and they should be more attentive,
the food was good although for the price i would of expected it to be much better.

    • Value
    • Service
    • Food
1  Thank heavengc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Gerente at Gorbea Restaurant, responded to this reviewResponded 10 April 2018

we would like to thank you for having chosen our Restaurant to spend with us your evening, as well as for having shared your opinion. We work hard daily to offer you a high quality product and service and following these parameters we are very satisfied to read that the overall valuation of your visit has been so positive and that it was in accordance with your expectations. We would love to welcome you back in our Restaurant on a near future.
Yours sincerely,

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27 - 31 of 1,117 reviews

Reviewed 29 March 2018 via mobile

This restaurant is on top of the of hotel which has wonderful views-of San Agustin. We were greeted with complimentary prosecco which was a lovely touch. Food was nice and the view is fab. I would recommend dinner here or even just a cocktail on the roof top! Must go!

2  Thank Annie1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Gerente at Gorbea Restaurant, responded to this reviewResponded 6 April 2018

Dear client
We would like to thank you for having chosen our Restaurant to spend with us your evening, as well as for having shared your opinion. We work hard daily to offer you a high quality product and service and following these parameters we are very satisfied to read that the overall valuation of your visit has been so positive and that it was in accordance with your expectations. We would love to welcome you back in our Restaurant on a near future.
Yours sincerely

Antonio Santana, 2º maitre Gloria Palace San Agustin.

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Reviewed 27 March 2018 via mobile

I had foie gras as a starter and that was great. My boyfriend had salmon and avocado tartare as a starter, which was good too. We both then had the seared tuna for the main course which was sadly only accompanied with a soy based sauce and some herbs. The tuna tasted off and I was left still hungry after two courses. When we told the waiter that there seemed to be something wrong with the tuna, it tasted off and like fish oil, and that we didn’t like it - he looked dissappointed and angry, took our plates and left. We didn’t see him come out of the kitchen again after that.

All in all - a really dissapointing experience.

2  Thank Anita I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Gerente at Gorbea Restaurant, responded to this reviewResponded 4 April 2018

Dear Mrs Anita

First of all thank you for sharing your experience. We are glad to hear that you enjoyed foie grass and the salmon tartar.
We are working hard to improve our guests experiences at our restaurant, that is why we regret that the rest of your dinner wasn´t as successful as you expected.
For that reason, we kindly ask you to contact us using the following email address:
maitre2.sanagustin@gloriapalaceth.com

Best regards

Fernando, 2º maitre Gloria Palace San Agustin.

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Reviewed 25 March 2018

Visiting Gorbea for our last night the food was exceptional
the location and view were brilliant [although we were only a floor below so knew view was good ]
Excellent hosts and Waiting staff
Food out of this world
Coffees and Cocktails
i except price is not cheap but i believe worth every penny

1  Thank N6665SCdavidb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Gerente at Gorbea Restaurant, responded to this reviewResponded 26 March 2018

Dear N6665SCdavidb,
we would like to thank you for having chosen our Restaurant Gorbea to spend with us what it was a nice evening and also for having shared your review. We will put in knowledge of the affected personnel comments. We work hard daily to offer you a high quality product and service and following these parameters we are very satisfied to have read that the overall valuation of your visit has been so positive and that your experience in the restaurant was in accordance with your expectations. We would love to welcome you back in our Restaurant on a near future.
Best regards,
Iliass Bellahcen
2º maitre Gorbea & Chillout

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Reviewed 7 March 2018 via mobile

Myself and my partner stayed at the hotel and on our last night we went here for dinner.
The restaurant is lovely, we had a table by the window with a lovely view. The service was excellent. The food overall was really good but I think I made the wrong choice with the lamb main. I was a bit disappointed, but then again, you can't beat Irish lamb . My partner had the sole which was delicious. They also do half bottles of wine and have a nice wine list.

1  Thank sc00gan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Gerente at Gorbea Restaurant, responded to this reviewResponded 12 March 2018

Dear sc00gan,
we would like to thank you for having chosen our Restaurant Gorbea to spend with us what it was a nice evening and also for having shared your review. We will put in knowledge of the affected personnel comments. We work hard daily to offer you a high quality product and service and following these parameters we are very satisfied to have read that the overall valuation of your visit has been so positive and that your experience in the restaurant was in accordance with your expectations. We would love to welcome you back in our Restaurant on a near future.
Best regards,
Iliass Bellahcen
2º maitre Gorbea & Chillout

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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