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1 - 6 of 40 reviews
Reviewed 4 weeks ago via mobile

A hotel with a great location in Salou. The room had 2 double bed with the option to separate the room. There was no refrigerator in the room. Towels were replaced once in three datys The pool was rather small and choldren can not play with toys or balls. Not worth four stars.

Stayed: August 2018, travelled with family
Thank Maria4433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergi S, Directeur général at Hotel Salou Beach, responded to this reviewResponded 4 weeks ago

Dear Maria,

Thank you for taking the time to post your review following your recent stay with us at the Salou Beach.

We are committed to not only taking the best care of our guests whilst they are with us but also in the way that we communicate post stay. Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future.

I hope we will have the opportunity to welcome you back to the Salou Beach.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The negatives first. This hotel advertises fridge in room and kitchenette. It has neither! We booked this on the pretence of the fridge. Really did need a fridge due to the heat and needing water.
€200 deposit could be a problem for some if you have a limited budget. We had a 3 bed room and it was lovely but there was no partition wall so no privacy.

Now the good stuff.. The room was stylish and clean and spacious. Flat screen tv. Staff are pleasant. Large balcony. Pool area clean. Beach is 5 mins away , turn left out of hotel and walk up small incline and you will see the beach, or turn right from hotel and first left and you are on the strip which leads down to a large beach passing plenty of shops and bars along the way.

I would have loved to give this hotel the five stars as it deserves but due to the false info I cannot.
We would return.

Stayed: August 2018, travelled as a couple
Thank Rosebud1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergi S, Directeur général at Hotel Salou Beach, responded to this reviewResponded 4 weeks ago

Dear Rosebud1414,

Thank you for taking the time to post your review following your recent stay with us at the Salou Beach.

We are committed to not only taking the best care of our guests whilst they are with us but also in the way that we communicate post stay. Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future.

I very much hope we will yet have the opportunity to welcome you back to the Salou Beach.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

We had a group of 6.Loved everything about this hotel. Location was ideal, very clean facilities, staff were lovely and room was spacious and modern. Great value for money. Noise levels were low. Will definitely be returning.

Stayed: September 2018, travelled with family
Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergi S, Directeur général at Hotel Salou Beach, responded to this reviewResponded 4 weeks ago

Dear Emma,

It is always a pleasure to read such wonderful comments as yours, following your recent stay.

I am extremely pleased to see that your stay has been so wonderful. From the excellent location to the welcoming atmosphere in the hotel as well the nice room and service. Thank you also for recommending us to other traveller.

On behalf of all the team, we hope it won’t be too long before we have the opportunity to welcome you back to The Salou Beach.

Thank you once again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

My daughter and I have today returned home after stopping here for four nights. We can honestly say this hotel was almost perfect. Brilliant location, Rooms are a great size, very clean and comfortable. The beds were perfect.The refurb is great. The rooms look just like advertised.
We fount the staff to be very friendly and helpful. Always greeted us with an hello when ever we passed. The reception staff are brilliant. A lovely girl with long red hair, unfortunately I didn’t catch her name, was extremely helpful.
The only fault we could find was the lack of a fridge in the room, we have been told that there will b fridges next year.
There is noise outside in the early hours from passers by, but I’m guessing this would be a problem at most hotels. Out of there control.
All in all a great hotel I would definitely recommend

Stayed: September 2018, travelled with family
Thank lynda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergi S, Directeur général at Hotel Salou Beach, responded to this reviewResponded 4 weeks ago

Dear Lynda,

Thank you for taking the time to post your review following your recent stay with us at the Salou Beach.

I am to delighted to read that the reception staff were friendly when dealing with you directly and I will be sure to feed back to them directly as they will be delighted to hear your comments.

We are committed to not only taking the best care of our guests whilst they are with us but also in the way that we communicate post stay. Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future.

I very much hope we will yet have the opportunity to welcome you back to the Salou Beach.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Me and my partner stayed here for a long weekend break. We were more than happy with out room - 2 large bedrooms a huge bathroom and a very spacious balcony and extremely clean. Our room did face the street but we had no problems at all getting to sleep due to noise etc. The WiFi connection was fantastic and so was the AC. All the staff were extremely pleasant and more than happy to help with anything. Also the cleaner was very pleasant. Towels were changed and room was made up everyday. We arrived at about 1pm and got checked straight in with no problems and we were checked out by 12 noon. However if you do want a late check out it is 10euros pH. Also just be aware as we were not told this by the company we booked with that on arrival there is a 200 euro deposit you must leave incase of any breakages etc in the room.
The beach is literally a 5 minute walk but if you are not very mobile you would need to take the other route to the beach (10-15 minute walk) as the beach is down quite a slope for the hotel. However the location is perfect not far from anything plenty of shops, bars and restaurants nearby and also amusements/arcades.
Overall an extremely pleasant comftable stay. Will definetly be returning to this hotel.

Stayed: September 2018, travelled as a couple
1  Thank lindengem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergi S, Directeur général at Hotel Salou Beach, responded to this reviewResponded 4 weeks ago

Dear Lindengem,

It is always a pleasure to read such wonderful comments as yours, following your recent stay.

I am extremely pleased to see that your stay has been so wonderful. From the excellent location to the welcoming atmosphere in the hotel as well the nice room and service. Thank you also for recommending us to other traveller.

On behalf of all the team, we hope it won’t be too long before we have the opportunity to welcome you back to The Salou Beach.

Thank you once again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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