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Reviewed 15 October 2012

The setting of the hotel is in walking distance to the city of Selestat (15 - 20 minutes) which is good. We stayed here for two nights, that was okay.The rooms were on the 3rd floor, there is no elevator and no help was offered by the staff. My room was large enough and clean, the bathroom was small, but functional and clean as well. Breakfast could be better for the price (8,50 €), at the second morning we even had to buy our own baguette at the bakery opposite of the hotel. And: You should like dogs if you stay here as there's a big one (very friendly) walking around in the reception hall and (sometimes) even in the breakfast room.

Date of stay: October 2012
  • Trip type: Travelled with friends
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Thank OYLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

We have chosen this hotel because there was no available hotel near Colmar and the price was not expensive. I would like to give more stars but we had some bad experiences.

Firstly, the check-in time to the hotel is too late: 18:00. When we came at 17:00 to the hotel hoping that maybe we could check-in, we saw that the hotel door was locked. Although on the door it is written that the reception is open after 16:00 there was no body so we had to wait outside. You should be aware of this hotel policy. The reception is not always open and when you want to go back to the hotel you should have the entry code for the door lock with you.

The lobby and the common places of the hotel are very nicely decorated but the rooms are not. The room was small, the small bathroom also was very old and in bad condition. But since I knew all that before coming to the hotel I could not complain. We were looking just for a clean bad to sleep 2 nights. The bed was comfortable and the linens were clean, so no problem about that.

The hotel is near to the Sélestat city center (15 min by walk) and to Colmar (30 min by car). Just in front of the hotel there is a big supermarket of which you can benefit the parking for free.

When we check-out, we had a bad experience. We had paid the total amount when we booked the room on booking.com. However the hotel still charged us an extra 15% for the room! a plus 6€ charged per night per room and no explanation was given. The receptionist just told that she could do nothing and her boss was not there. She has taken our contact details; but 2 days passed we had no contact at all.

Date of stay: September 2012
  • Trip type: Travelled as a couple
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Thank GCangazi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

The hotel is attractive - very baroque. We had a lovely room and the breakfast was exceptional. The hotel is about a 10 minute walk into the town centre which was ok - not as pretty as other towns in the area but perfectly fine.
Great place to explore the surrounding areas and very easy to find.
BUT - in the room is a notice to indicate the reception would be occupied until 11pm after which guests need a code to access the hotel.
We returned on the Sunday at 4pm to find the hotel locked at no-one at the reception. Three contact numbers provided on the hotel door to contact someone if reception was closed. One number just rang unanswered and two went straight to voice mail. We phones each number at least 12 times over the course of 4 hours - no answer. Left a a message - no-one contacted us.
We were left - locked out of the hotel with all our stuff inside and no way of getting in.
At about 8:30pm a guest came out and we managed to get in. If that had not happened we would have had to sleep in our car.
Not amused. No apology. No acknowledgement. Nothing. Really not good enough and we cannot recommend this hotel as a result. Which is a pity because it is ok otherwise.

Room tip: Just don't stay here unless you have a key to get in the front door. Expect to be left in the event of any problems when the owner/ managers are not there. Shudder to think what would happen in an emergency.
Date of stay: July 2012
  • Trip type: Travelled as a couple
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2  Thank UKpolobear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

We went to Selestat as a town in the middle of the Vosges region, which we otherwise had not heard of. This hotel was a pleasant, attractive, friendly surprise for us and made the beginning of this part of the trip very enjoyable. The town is small, with two old churches, a great museum for bookworms like me and a range of shops for most needs. Cycling, walking and other activities nearby. (Leclerc hypermarket directly opposite hotel. Nice staff and good evening meals for price-quality. Do watch out for pickpockets/car theft in the area, which has nothing to do with this hotel, however.

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Date of stay: July 2012
  • Trip type: Travelled as a couple
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1  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2011

Hotel Majuscule was recommended to me by a friend who lives in Selestat, and it is the perfect base from which to explore Alsace, including the Wine Route, the Vosges mountains, Colmar, Selestat and Strasbourg.

I was informed that I was on the 3rd floor (that’s the 4th floor to you North Americans) and there was NO lift! But I was helped up with my heavy bag, and the trip was well worth it. The room was HUGE, and the bathroom even larger. There was a view from my room to Chateau du Haut-Koenigsbourg, the second most visited castle in France (after Versailles).

The hotel is fabulously decorated, is perfectly spotless, and is very economical. There is a large supermarket across the street to stock up on picnic lunch goodies (and, of course, numerous boulangeries), but save your breakfast and dinner appetites for the hotel. Both are plentiful and excellent. My last dinner there (of my 6-night stay) was the local specialty -- salmon with choucroute (Alsatian-style sauerkraut).

The hotel owners are very helpful and eager to please. The hotel has information for tourists to the area and free wireless Internet. Since Selestat is on the main line running from Mulhouse in the south to Strasbourg in the north, trains are plentiful and frequent (there is also a TGV line, but it does not stop between those two cities). It was very convenient to take a train to Colmar for sightseeing, and to Strasbourg for my archive visits, each trip being only about 20 minutes. As well, I rented a car for a couple of days, and was able to pick up the car not far from the walking-distance train station.

Leaving Selestat to go to the Strasbourg Airport was also easy – a train to Strasbourg and then a switch to the Entzheim (Strasbourg Airport) train took a total of 50 minutes end to end. There is also another train that goes from Selestat to Entzheim, but it doesn’t run as often, and is slower.

I look forward to returning to Hotel Majuscule again soon, and would not hesitate to recommend it to anyone wanting to explore Alsace.

Date of stay: August 2010
  • Trip type: Travelled solo
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3  Thank Catsitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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