The hotel is attractive - very baroque. We had a lovely room and the breakfast was exceptional. The hotel is about a 10 minute walk into the town centre which was ok - not as pretty as other towns in the area but perfectly fine.
Great place to explore the surrounding areas and very easy to find.
BUT - in the room is a notice to indicate the reception would be occupied until 11pm after which guests need a code to access the hotel.
We returned on the Sunday at 4pm to find the hotel locked at no-one at the reception. Three contact numbers provided on the hotel door to contact someone if reception was closed. One number just rang unanswered and two went straight to voice mail. We phones each number at least 12 times over the course of 4 hours - no answer. Left a a message - no-one contacted us.
We were left - locked out of the hotel with all our stuff inside and no way of getting in.
At about 8:30pm a guest came out and we managed to get in. If that had not happened we would have had to sleep in our car.
Not amused. No apology. No acknowledgement. Nothing. Really not good enough and we cannot recommend this hotel as a result. Which is a pity because it is ok otherwise.More
- Free Wifi