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Permata Kuta Hotel by Zeeti International
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The price you found is 10% lower than this hotel's average rate of USD 124/night.

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Reviews (427)
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Reviewed 1 September 2017

Stayed overnight. They gave us welcome drinks, staffs are very courteous and friendly. Even printed our itinerary for free! 24/7'airport shuttle and they have lovely pool. Location wise is pretty much close to the mall, beach and airport. Rooms are big but needed to be regularly checked. Our sink is clogged up and toilet bowl is not stable, please have a regular maintenance the rooms and no wifi connection on the room. Nonetheless, you can go to the lobby for internet usage.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank ALLC11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PermataKutaHotel, General Manager at Permata Kuta Hotel by Zeeti International, responded to this reviewResponded 17 October 2017

Dear ALLC11,

Warmest greetings from Permata Kuta Hotel!

On behalf of the team, we thank you very much to take a time to share your experienced during you stay at Permata Kuta Hotel, Bali.

We are concerned with the satisfaction of our guests and your feedback is great value to us. It allows us to ensure and improve the quality of services we offer to our guests.

Again, thank you very much for staying with us, and hope to serve you in the near future.

Warm regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017

The pictures of the hotelrooms look promising but in reality the rooms are untidy, dusty and mouldy. For a cheap and one nights stay this place is ok. But certainly not more that that. The location is 5 minutes from Ngurah Rai airport, which is convenient. If you want to go to Kuta beach, it's 10 - 15 minutes traffic jam ride away. Try to get a cheap deal, bathe in the pool bar and leave the place.

  • Stayed: August 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Niels B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PermataKutaHotel, General Manager at Permata Kuta Hotel by Zeeti International, responded to this reviewResponded 29 August 2017

Dear Niels B,

Warmest greeting from Permata Kuta Hotel,

I would like to thank you for taking the time to leave us some feedback regarding your recent stay.

In this occasion I would like to apologize for the issues during your stay with us.
We do really appreciate you share this comment to our attention so we could improve our service in the future.

We hope that it will not deter you to stay at Permata Kuta Hotel.

Kind regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

This hotel was absolutely amazing! The room was very big and had both a shower and a bath tub. The hotel was quite big and had a great setup by the pool, a good gym and a very cool looking dining area. Most of the rooms face "inwards" and over look the dining area.

The staff here were some of the friendliest I've encountered on my travels, there was no task they wouldn't help you with and greeted us everytime we walked past.

The buffet breakfast was good as well, had a good range of options (Indonesia style food mostly) as well as toast, fruit and tea, coffee and juices. Staff were fantastic offering tea and coffee here as well.

The hotel is set further back from the beach, but right near a small shopping centre with a cinema and a variety of restaurants just around the corner.

One thing I noticed is that the bathroom could've had a little more maintenance work done, there were a few minor things like the shower going from hot to cold in cycles every minute which detracted from things a little bit.

Overall a fantastic stay and would definitely stay there again!

Stayed: August 2017, travelled as a couple
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PermataKutaHotel, General Manager at Permata Kuta Hotel by Zeeti International, responded to this reviewResponded 29 August 2017

Dear Eric G,

Warmest greetings from Permata Kuta Hotel!

On behalf of the team, we thank you very much to take a time to share your experienced during you stay at Permata Kuta Hotel.

We are concerned with the satisfaction of our guests and your feedback is great value to us. It allows us to ensure and improve the quality of services we offer to our guests.

Again, thank you very much for staying with us, and hope to serve you in the near future.

Warm regards,

The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2017

we got this hotel thru our travel agent for our 22 pax friend's team, we stayed for 5 days & our over all openion is satisfactory.
This hotel is in a cross road nearer to main streets, Even though the entry point & out look of this hotel is bit dissapointing, it was really surprising for all of us to explore the spacious boundry which included all the good amenities in it. spacious rooms, good room service, spacious restaurant with good spread of breakfast, reasonably priced menu, courteous , friendly & obliging staff, stylish swimming pool & bar , good wi-fi sevice etc. are the plus points in this hotel. Moreover in a walking distance we can have small eateries, family stores/marts, & 2 posh malls are also very close to the hotel.
so our 4nights & 5 days stay concluded smoothly & happily.

  • Stayed: June 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank KiranBG69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PermataKutaHotel, General Manager at Permata Kuta Hotel by Zeeti International, responded to this reviewResponded 6 July 2017

Dear KiranBG69,

Warmest greetings from Permata Kuta Hotel!

On behalf of the team, we thank you very much to take a time to share your experienced during you stay at Permata Kuta Hotel, Bali.

We are concerned with the satisfaction of our guests and your feedback is great value to us. It allows us to ensure and improve the quality of services we offer to our guests.

Again, thank you very much for staying with us, and hope to serve you in the near future.

Warm regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017

We only stayed for an overnighter here but the hotel was easy to access from the International Airport, all the food was good and staff were very friendly and helpful. The rooms were clean with plenty of space and very easy to access from the lifts. The hotel was sheltered from street noise so was very quiet. There is a shopping centre within about 500 metres which was very convenient for us.

Room Tip: Not great views, but we only used this as an overnight stopover so served us well.
  • Stayed: May 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank alneich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PermataKutaHotel, General Manager at Permata Kuta Hotel by Zeeti International, responded to this reviewResponded 28 June 2017

Dear alneich,

On behalf of Permata Kuta Hotel Team, we thank you very much for taking the time to leave us some feedback regarding your recent stay. We are very pleased to hear that your experience was a pleasant one with Permata Kuta Hotel.

We are striving to improve and give the best services to our valued guest.

Again, thank you for your feedback and we do hope to serve your again at our lovely resort.

Kind regards,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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