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All reviews all inclusive package swizzle inn all inclusive plan close to the airport the bus hibiscus room crystal caves surf and turf fish feeding swim up bar minutes from the airport blue hole guest services ocean front small beach hibiscus restaurant the palm court
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Reviewed 4 weeks ago

My boyfriend and I had a very relaxing stay at Grotto Bay Resort and Spa. Less than a 5 minute drive from the airport! Our room was located at the bottom of the hill, closest to the beach, and with a patio that lead out to the water. The resort was very clean and beautiful, with a small but relaxing beach. We opted not to do the all-inclusive because we wanted to explore the island's restaurants, but did end up eating on the resort for two meals more for convenience. The restaurants on Bermuda are expensive as are the resort's restaurants, but the food was very tasty. Nietra was very helpful and enthusiastic with recommendations. The Bermuda Breeze bus stop is located at the resort's entrance which makes for easy and cheaper transportation around the island. The Swizzle Inn is located just past the bus stop; the best Rum Swizzles and delicious lunch spot (try the Crabby Club sandwich and conch fritters!). Grotto Bay Resort also has access to Cathedral Cave where guests can swim in the grotto; such a cool experiencing. Guests have free access to this cave rather than the Crystal Caves down the street ($20+ entry fee). Last but certainly not least, we booked a couples massage in the nature spa caves; such an amazing experience! I would highly recommend it! Can't wait to make it back to Bermuda. Such an easy flight from Boston.

Date of stay: November 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
2  Thank karahallisey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3413jpm, Public Relations Manager at Grotto Bay Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear karahallisey,

Thank you for your review. We are pleased to read you had a great stay with us. We will be sure to forward your comments on to Neitra for her outstanding service. We look forward to welcoming you again soon.

Regards,

Ashley Smith

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Reviewed 4 weeks ago

Hotel and staff were delightful.. the calm and friendly atmosphere coupled with an amazing breakfast gave us a wonderful foundation to build our trip on.. The caves and the lagoon are particularly special

Date of stay: November 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
2  Thank MooleyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3413jpm, Public Relations Manager at Grotto Bay Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear MooleyS,

Thank you for your review! We're so pleased to read you enjoyed your stay with us.

We look forward to welcoming you again soon.

Regards,

Ashley Smith

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Reviewed 5 weeks ago

My husband and I have been staying here for 10 days. We've travelled to many different countries and can honestly say this is one of the friendliest places we've stayed at. The staff are so helpful. The resort itself is in a good location, close to the airport but there are only a handful of flights daily so you're not bothered by aircraft noise. There are buses bus stops right outside the hotel and the famous Swizzle Inn is about 200 yards away. The grounds are well maintained, the pool is good, and though the beach is a little small there are still sunbeds there and the sea is like a lagoon. There are 2 main restaurants plus a poolside bar/restaurant. The choice of food is good and they always have some daily specials. There's a choice of rooms, we chose an oceanfront room. It's spacious, fairly basically furnished but the bed is comfortable and there are all the usual amenities. The downside for less mobile people is the spread of the rooms but the concierge can arrange a little shuttle vehicle if needed. We have said that Bermuda is such a lovely island and we would love to come back and wouldn't look to stay anywhere different!

Date of stay: November 2018
3  Thank ChrisiG2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3413jpm, Public Relations Manager at Grotto Bay Beach Resort & Spa, responded to this reviewResponded 5 weeks ago

Dear ChrisiG2013,

Thank you for taking the time to write us a review. It is so rewarding to read about the friendliness and helpfulness of our staff. Our team works very hard to ensure absolute satisfaction of every guest. We're pleased to hear this has reflected during your stay with us.

Thank you for your comments regarding the rooms. We've just recently had fresh, modern upgrades to the rooms and working on our lobby as well.

Our resort is positioned as such, due to numerous unique underground cavern systems. This is why our lodges are spread through out the property. However, yes, we do provide a shuttle to help guests around the property if needed.

We do look forward to welcoming you again soon!

Regards,

Ashley Smith

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Reviewed 7 November 2018 via mobile

We recently returned from one of our favorite vacations ever. We have been to Bermuda 7 times and this was by far our best time and it was because the hotel was wonderful. We sent an email prior to our vacation to Alison Outerbridge mentioning that we would be celebrating our 50th wedding anniversary and was greeted with a bottle of wine and a lovely platter of cheese, fruit and crackers which we enjoyed on our deck overlooking the lovely grounds, pool, and ocean. So beautiful that we really didn’t want to leave the hotel. Our room was fantastic and we will go back again next fall. Perfect time to go! Can’t wait!

Date of stay: November 2018
Trip type: Travelled as a couple
2  Thank nancydX5734UC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3413jpm, Public Relations Manager at Grotto Bay Beach Resort & Spa, responded to this reviewResponded 5 weeks ago

Dear Nancy d,

Thank you for your review. We are pleased to hear we were able to make your Golden Wedding Anniversary so special. Our rooms have been recently renovated with a fresh, modern look. Were happy you took note of this and enjoyed our fabulous revamping.

We wish you many more years of happiness together and we look forward to welcoming you to stay with us again soon.

Regards,

Ashley Smith

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Reviewed 7 November 2018

We planned this trip to celebrate 25 years of marriage. We stayed at Grotto Bay for three nights and enjoyed every minute of it. The staff was very friendly and helpful, the food was delicious, the pool and beach were clean and beautiful. We used the kayaks and had fun paddling around the bay - we even saw a sea turtle! The snorkels were not the best, but worked. Snorkeling down near the beach to see the shipwreck was fun. Our room with the ocean view balcony was lovely. We watched the sun rise each morning drinking our coffee on the balcony. The room was very clean and had a modern decor. Our only disappointment was that we couldn't stay longer! Thank you Grotto Bay for an anniversary trip we'll never forget!

Date of stay: November 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
3  Thank Roam720361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3413jpm, Guest Relations Manager at Grotto Bay Beach Resort & Spa, responded to this reviewResponded 7 November 2018

Dear Roam720361,

Thank you for your review. We are happy to read you had such a great stay with us and that you enjoyed our amenities on the property.

Congratulations on your 25 year of marriage! We wish you many more blessed years together.

We look forward to welcoming you again soon.

Regards,

Ashley Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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