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“NEVER AGAIN”

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WoodSpring Suites McKinney
Ranked #9 of 16 Hotels in McKinney
Reviewed 6 December 2017

the worst hotel ever. there were crackheads everywhere and the rooms were horrible. had to go to walmart to get blankets just to be able to sleep. the beds were on bricks. just terrible.i would not recommend this to anyone.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank ariesrock71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjames280, Manager at WoodSpring Suites McKinney, responded to this reviewResponded 7 December 2017

Thank you for your feedback. We apologize that you were not satisfied with your stay, we will work hard to fix the issues you experienced. We are currently in the process of replacing mattresses at this location to improve our overall guest experience. Thanks for letting us know!

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1 - 5 of 44 reviews

Reviewed 21 July 2017 via mobile

The front staff young lady was very friendly but overall for a "Suite " type hotel, it's lacking. Truthfully, it's like being in a Motel 6 with a fridge and stove. Don't get me wrong, for the price and expectation, I love Motel 6 but you expect a good but average room BUT when you reserve a Suite, I think the expectation is higher. I got a decent rate and it's close to my training but I will probably stay somewhere else next time. NO BREAKFAST, NO GOODIES, NOT EVEN BOTTLED WATER IN THE ROOM :(

Stayed: July 2017, travelled on business
Thank galvanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjames280, Manager at WoodSpring Suites McKinney, responded to this reviewResponded 24 July 2017

Thank you for your feedback. We are sorry that we did not fully meet your expectations but glad that you found the staff to be friendly and the location convenient. We are a very basic extended stay type property with limited services available. We do offer a significant value for the long term traveler, which includes full kitchen with cooktop, microwave, and full size refrigerator. Thanks for staying with Woodspring Suites - McKinney.

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Reviewed 8 April 2017 via mobile

Stayed for work rooms appear dated but clean, bed feels like your sleeping on a piece of plywood very uncomfortable, desk lady was nice. Area is ok just off main highway and short distance from restaurants.

Stayed: April 2017, travelled on business
Thank Goosenator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 April 2017

Thank you for your business and taking the time to submit a review. We appreciate the feedback to improve our guest experience overall and remain grateful for the kind words about our Team and prominent location.

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Reviewed 27 November 2016

While registering for my stay at the Value Place in McKinney, Tracy O., the guest attendant was the most friendliest and professional attendant that I have ever encountered. She was very knowledgeable about the property and answered all my questions. Tracy O. made my experience here feel like home.

  • Stayed: November 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank falcon3mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, District Manager at WoodSpring Suites McKinney, responded to this reviewResponded 1 December 2016

Thank you for taking the time to write a review on your stay. It is rewarding to hear that the guest attendant was friendly and helpful. We are glad to hear that your stay was comfortable and you felt at home. We look forward to seeing you again soon.

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Reviewed 18 October 2016 via mobile

awesome staff this is my 3rd week here... a little pricy at $406 a week but i would recommend it to anyone. quiet, bug free, work with you on payments if your stuck at work and running behind , parking is always available unlike some places it takes forever to find availability

Stayed: October 2016, travelled with family
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, District Manager at WoodSpring Suites McKinney, responded to this reviewResponded 31 October 2016

Thank you for taking the time to write a review of your stay. It's great to hear that the staff is awesome. Once more, thank you for posting your review and for your kind words. We look forward to having you continue your stay and visiting with us again in the future.

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Additional Information about WoodSpring Suites McKinney

Address: 3401 N Central Expy, North Central Expressway, McKinney, TX 75071-2637 (Formerly Value Place Dallas/ Ft. Worth, Texas (McKinney))
Phone Number:
Region: United States > Texas > McKinney
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in McKinney
Price Range: $73 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites McKinney 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
WoodSpring Suites McKinney is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. - Pet-friendly Hotel ... more   less 
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