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“Hampton Inn a good standard”

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Hampton Inn Marshall
Ranked #1 of 14 Hotels in Marshall
Certificate of Excellence
Reviewed 14 October 2011

Check-in was easy and pleasant, cookies were warm upon arrival. My room was spotless, everything was in place, up to date. The staff, Randy and Brandi made my stay very enjoyable. They greeted my daily by name and were very helpful and knowledgeable of the Marshall area. Hallway outside of room was smokey at times, but that seems to be a common geographic occurance in this region of Texas.
Only downside was the internet connection was slower than most hotels. Video conferencing was difficult with wireless and LAN connections. Overall the stay was enjoyable and I would stay again. Breakfast was on par with the hot breakfast served at most Hampton Inns.

Room Tip: I had two rooms. The king bed suite was nice due to having a table and sofa. I also had a hottub s...
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  • Stayed: October 2011, travelled on business
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1  Thank myocastor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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234 - 238 of 250 reviews

Reviewed 16 July 2011

We found this Hampton to be great for an overnight while blowing down I-20. The facility seemed well kept and clean, our room was fine and the young man on the desk at check-in gave us a great rate. He was pleasant & friendly & did his job well. (all of which are important to me) The early morning breakfast deal looked good too (another very nice person as well). Chain restaurants abound at this exit, as do chain hotels. This will be our preference in the future.

  • Stayed: July 2011, travelled with family
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Thank RamblinManGa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2011

The hotel is fairly standard for a highway hotel. Clean, spacious room, breakfast bar are all fine. Staff was friendly. Wireless is spotty and changes password every night, which is annoying. Swimming pool is for viewing only. Best restaurant close by is Applebee, followed by main chain fast foods. Staff are friendly. Overall worth recommendation if you have to stay in Marshall, Texas.

  • Stayed: January 2011, travelled on business
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Thank Chin-Hua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2011

We went on a long road trip to Florida and spent many nights on the road. We stayed at a wonderful Hampton Inn not far from this one on the way down and was trying to make it back to the same hotel on the way back. The roads were terrible so, when we saw the sign for Hampton Inn we just assumed it was the same town (the other Hampton ended up being maybe 10 miles from here in a town called Longview).
We realized when we pulled up it wasn't the same hotel but, the roads were terrible and it was getting late and we felt it would be fine because it was afterall a Hampton.
Let me first say that this hotel is not bad... it is just in need of major renovations. It was quite dissapointing to go into the room and realize it hadn't been updated in years... unlike the other Hamptons we had stayed at that were totally new and had flat screen tv's. The tv was really old and the reception was not good... the bathroom was old and had no fan. The bed was super soft and older... it was quite saggy.
This was just an average room that was in dire need to an update... and normally I wouldn't care at all but, we paid quite alot for on old hotel that was near a highway. It was actually $15 more than the Hampton in Longview.. a Hampton that had been totally redone with nice big tv's and extremely comfortable new bedding.

This isn't some roach motel but, it isn't worth the money the charge, either.

  • Stayed: February 2011, travelled with family
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1  Thank SunflowersnKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2010

This is not a hotel that I would recommend, nor stay in again, if given a choice. It wasn’t bad, but was old and not exactly my kind of hotel. For business travelers this hotel was not ideal. My room (room 204), had only one semi-accessible outlet in the main room (it did have one in the bathroom), and one of the jacks was being used by the TV. So it was hard to charge phones and things in the night (had to charge things in the bathroom). The internet was slow, unacceptable really, but still very common. The noise level was acceptable. The cleanliness was also pretty good, considering the age. The housekeeping staff was good and cleaned my room in a good amount of time each day. The breakfast was stale. This wasn’t nice, I tried to have a bagel---stale, tried a pastry---stale. The bananas were good though. Overall, not horrible, but surely not good.

  • Stayed: November 2010, travelled on business
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1  Thank Pharmarep1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Marshall

Address: 5100 Southeast End Boulevard, Marshall, TX 75672-9778
Phone Number:
Region: United States > Texas > Marshall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Marshall
Price Range: $130 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Marshall 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Hampton Inn hotel in Marshall, TX, is located in East Texas, only seven miles from the Marshall Airport, and very near local universities, the Federal Courthouse, and convention center. Start your day with a free hot breakfast featuring our famous waffles every morning or grab Hampton's On the Run Breakfast Bags™ (Mon-Fri). Enjoy free high-speed internet access in every room, get caught up on work in our 24-hour business center or keep up your workouts in our fitness center. ... more   less 
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Also Known As:
Marshall Hampton Inn

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