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Candlewood Suites Killeen - Fort Hood Area
Ranked #12 of 33 Hotels in Killeen
Reviewed 10 February 2017

I am currently staying in this hotel with several coworkers and all of us have the same opinion -- We do not want our company to ever book us in this particular hotel ever again. Some rooms have bugs and almost all have major deficiencies ranging from inoperable heating and air conditioning units, microwave ovens and dishwashers to furniture that's falling apart.

Room Tip: Don't! You should not stay at this hotel until they properly renovate.
  • Stayed: February 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Maryann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this reviewResponded 15 February 2017

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Our hotel is on a preventative plan with an exterminator and they have come out to review each report of bugs but have not been able to find any evidence of any bugs. They have treated the rooms even though none were found as a precaution and are continuing to see if they can find any. Our full renovation is about to start and please be assured that these issues you have mentioned will be looked into and corrected. We value your comments and welcome the opportunity to serve you again.

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Reviews (64)
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3 - 7 of 64 reviews

Reviewed 10 December 2016 via mobile

Location is off the beaten path. My room had a musky smell to it (the a/c and or the window open got rid of it for a bit). The staff was great. PET FRIENDLY! No restaurant nor pool, but you can go to the hotel behind it and use the ones there.

Stayed: December 2016, travelled with family
Thank Hector N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2016 via mobile

Had a great stay. The staff was polite and helpful but could be more informative about breakfast availability. The room was neat and clean with full kitchen and bed was very comfortable. Games and kitchen appliances such as coffee makers, grills available to be checked out for use. Small store to pick up snacks and coffee. Best is the free laundry facilities. Parking is not good at night. Shares parking with Holiday Inn and had to park far away from the Candlewood late at night and walk through parking lot full of large trucks to the back entrance which did not feel real safe. Would stay again but definately needs own breakfast facility and pool which other hotels in the area offered for same price.

Stayed: July 2016, travelled on business
Thank dee562015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2016

We have visited here three times since our son is stationed at Ft Hood and we have never been disappointed. Desk staff is kind and helpful, rooms are spotless and the beds are so comfortable. Breakfast is really good. It would be nice if the coffee was available 24 hours.

  • Stayed: April 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2016 via mobile

I was impressed with the cleanliness of the hotel. Room #216 is close to the elevator, but I never heard any noise from it. The room is spacious, clean and comfortable. The kitchenette consists of everything you need. Refrigerator, dishwasher, microwave, stove, utensils...etc. Perfect for extended stays. The food court, shoppette and Chili's Restaurant are all walking distance. The rooms also have DVD players and you may rent movies for free from the front desk. There is a nice laundry facility also,free of charge. The breakfast buffet is ok compared to other type hotels.

Stayed: March 2016, travelled solo
1  Thank skyrat1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Killeen - Fort Hood Area

Address: 2300 Florence Rd, Killeen, TX 76542-1839
Phone Number:
Region: United States > Texas > Killeen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Killeen
Price Range: $114 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Killeen - Fort Hood Area 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
At the Candlewood Suites® Killeen hotel, you'll not only find warm hospitality but also a convenient location near Fort Hood. Our hotel's address is just 1 mile from one of the largest United States military installations in the world and right off of the Central Texas Expressway. Business travelers love the convenience of the 24-hour business center, where you can work on a guest computer and enjoy free printing and copying services. Our Killeen, TX hotel's proximity to locations like General Dynamics, L3, ESP, Seton Medical Center and Central Texas College means that you'll spend less time driving and more time working. If you are in town visiting Fort Hood, our hotel's location is perfect. We are less than 4 miles from the Fort Hood main gate, giving you more time to explore the 1st Cavalry Division Museum on-Post. Families love seeing the stunning visual display at the Mayborn Planetarium on the campus of Central Texas College. No matter what the reason for your stay in Killeen, TX, our hotel's amenities satisfies your needs. We have free high-speed, wireless Internet access in each of the suites, as well as a 24-hour Fitness Center. And with the 24-hour Candlewood Cupboard store, you'll be able to buy an extra toothbrush or a snack any time. Choose convenience and comfort by staying at the Candlewood Suites® Killeen hotel. ... more   less 
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Also Known As:
Candlewood Suites Killeen At Fort Hood Hotel Killeen

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