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All reviewswaffle housebest westernsintercontinental airportbedroom areagreat hotelnext morningshuttle servicewent out of her wayhot breakfastexcellent stayrooms are largeclean hotelbusiness tripone night stayking suiteearly flighthotel stay
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Reviewed 26 November 2014

My fight was very late arriving. Very helpful keeping my room I requested, plus upgraded me! The location was perfect for my work I needed to be at the next day. There was a diner next door and a Sonic for food at a late hour. Thank you!

  • Stayed: November 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlus-IAH, Management Team at Best Western Plus Intercontinental Airport Inn, responded to this reviewResponded 22 December 2014

We can't thank you enough for your kind words. We are glad to have had the opportunity to serve you and to be the place you chose to stay at for your business trip. We hope to have the opportunity to serve you again!

Sincerely
Sapna Bhakta
Management Team
BEST WESTERN PLUS Intercontinental Airport Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2014

Had a layover in Houston due to weather. Stayed one night at this Best Western. Very courteous and helpful staff. They went out of their way to help us. Called them from the airport where we were stuck and they sent their free shuttle service out to us within 10 minutes. The room was very clean and fresh and the staff was very friendly and fun.

  • Stayed: November 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlus-IAH, Management Team at Best Western Plus Intercontinental Airport Inn, responded to this reviewResponded 22 December 2014

We are thankful to be the hotel that you chose to stay with and that we were able to meet all of your expectations. We hope to have another opportunity to serve you in the future if you find yourself in the area again! Thank you once again for all your kind words.

Sincerely
Sapna Bhakta
Management Team
BEST WESTERN PLUS Intercontinental Airport Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2014

A pleasant hotel to stay for work or leisure. Manager Nick super helpful. An airport shuttle will pick you up. To call for pick up. go to the hotels listed on video screens. The phones connected to the hotels are just below it. To return to the airport you must sign up for designated times in the morning.

  • Stayed: October 2014, travelled solo
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2  Thank DitaTee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlus-IAH, Management Team at Best Western Plus Intercontinental Airport Inn, responded to this reviewResponded 24 November 2014

Nothing pleases us more than hearing how great of a stay our guests have had.
Thank you for choosing our hotel to be the one you stayed at and we appreciate your loyalty to our brand. We hope to have another opportunity to serve you again in the future!

Sincerely
Sapna Bhakta
Property Management Team
BEST WESTERN PLUS Intercontinental Airport Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2014

Everything was just fine. I put good because no where is perfect. Had no problems and it is located very near other needed locations. I don't won't to type 200 characters you should be happy that anyone would typed anything at all, bad enough I couldn't type in all caps. Why in the world does that matter it's just easier and not about that ancient rule of hollering.

  • Stayed: November 2014, travelled solo
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Review collected in partnership with Best Western
Thank CHYJAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlus-IAH, Management Team at Best Western Plus Intercontinental Airport Inn, responded to this reviewResponded 24 November 2014

We understand that filling out surveys and feedbacks are time consuming but we sincerely thank you for taking the time to give us a public review and we thank you for your kind words. We look forward to your next visit in the area and the opportunity to serve you again! Take care.

Sapna Bhakta
Management Team
BEST WESTERN PLUS Intercontinental Airport Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2014

This is a quite nice hotel for a night at the airport in Houston. Clean and kind staff and good beds. And they have a good hot breakfast included, as well! Nothing fancy, but good quality for what you pay.

  • Stayed: November 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank 2Calgarians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlus-IAH, Management Team at Best Western Plus Intercontinental Airport Inn, responded to this reviewResponded 24 November 2014

We can't thank you enough for your kind words. We are glad to be the one you chose during your stay and hope to have the opportunity to serve you again soon! Thank you again for taking the time.

Sapna Bhakta
Management Team
BEST WESTERN PLUS Intercontinental Airport Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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