I've stayed here before and never had the problem that I did this time. I had a trip planned for the weekend out of state that got cancelled at the last minute and decided to get away for the weekend and visit friends in Humble. When I checked in, the Front Desk Agent was busy on her phone until I came back and was talking to the shuttle driver almost ignoring me. I forgot about the dog kennel next door and had dogs barking off and on during my entire stay. I asked about a late checkout for today which was written down. The housekeepers knocked on my door starting @ 9:30 and started to open my door @ 10. When I called the Front Desk to complain the Agent was rude and hung up on me, and then upon checkout was almost ignored because he was talking and watching Tv and acted like I was imposing asking for a receipt. Don't know if I'll stay again or not.
- Official Description (provided by the hotel):
- The Executive Experience at an Everyday Price. "BRAND NEW" modern conveniences and upgraded features desired by the discerning business traveler, all at a price designed to reduce your bottom line. Once here, you can expect to enjoy: Pillow top Mattresses, Refrigerators, Microwaves, Coffee-Makers, AM/FM Alarm-Clock Radios, Hairdryers, and Full Ironing Boards/Irons in All Rooms FREE Wireless High-Speed Internet Access for Lightning Fast Connections FREE Fitness Center FREE USA TODAY FREE Continental Breakfast with Hot Waffles FREE Hot Beverage Area - Available 24/7 FREE 24-hour Business Center with Computers and Complimentary Printing FREE LCD 32" Flat screen with remote FREE Local Calls Access to Copy and Fax Services Outdoor Pool Outdoor Hot Tub Spacious Lobby/Breakfast Area FREE AIRPORT SHUTTLE FREE PARK & FLY ... more less
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