I travel frequently and own a couple hotels so know what the norm is in regards to basic hotel operations and hospitality. Beds great, rooms clean and linens unspotted at this hotel. It looks and stays great. Upon arrival I was asked to reserve my shuttle for the next day... which I promptly did for the 8am shuttle. Space is limited so make sure you reserve. Wake up call at 730. Things went smooth until I got a call from front desk at 742 stating the shuttle was ready and would depart immediately. I confirmed that it was the 8am shuttle and was told I could either catch the 9am or a taxi to the airport. Having just got out of the shower There was no way I could make it by 745!!! I ended up paying $20.00 for a taxi that picked me up at 759!!! Super crazy to schedule return guests at 8am shuttles that leave at 743! This place needs to communicate with guests and treat them like guests...super poor experience. I stay at choice hotels frequently but will not be back to this one.
- Official Description (provided by the hotel):
- The Executive Experience at an Everyday Price. "BRAND NEW" modern conveniences and upgraded features desired by the discerning business traveler, all at a price designed to reduce your bottom line. Once here, you can expect to enjoy: Pillow top Mattresses, Refrigerators, Microwaves, Coffee-Makers, AM/FM Alarm-Clock Radios, Hairdryers, and Full Ironing Boards/Irons in All Rooms FREE Wireless High-Speed Internet Access for Lightning Fast Connections FREE Fitness Center FREE USA TODAY FREE Continental Breakfast with Hot Waffles FREE Hot Beverage Area - Available 24/7 FREE 24-hour Business Center with Computers and Complimentary Printing FREE LCD 32" Flat screen with remote FREE Local Calls Access to Copy and Fax Services Outdoor Pool Outdoor Hot Tub Spacious Lobby/Breakfast Area FREE AIRPORT SHUTTLE FREE PARK & FLY ... more less
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