We have stayed here in the past but we're deeply disappointed in our recent visit, enough so that I canceled the reaming three booking for this year.
The pool, lobby, and floors were overrun with people. On our club floor there was a room full of people having a very loud party. The management did go up and speak with them but it did little or no good. I simply turned our tv up 5 rooms away.
The next morning as I passed this room 6 men came out obviously having stayed the night and went into the club lounge.
The final issue was the Internet at every hotel we stay at makes it easy to connect my Apple TV? Not so here the tech support acted as if this was a major inconvenience and said I would have to wait for a return call from level 2 support which never came.
I am truly disappointed. Our stay was unacceptable on so many levels. We will wait several months before booking again.
- Official Description (provided by the hotel):
- Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, NRG Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center. Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge. Fully unwind in one of 283 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more less
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- Also Known As:
- Sheraton Suites Houston Near The Galleria Hotel Houston
- Sheraton Houston
- Houston Sheraton
- Sheraton Suites Houston Near The Galleria Texas