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“great location, friendly staff!” 4 of 5 bubbles
Review of Holiday Inn Houston - NRG/Medical Center Area

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Holiday Inn Houston - NRG/Medical Center Area
Ranked #173 of 499 Hotels in Houston
Washington, DC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great location, friendly staff!”
4 of 5 bubbles Reviewed 7 February 2012

In terms of location, this hotel can't be beat. My room was facing Reliant Park, and the medical center was just a few minutes away (along with related facilities). If you are visiting one of the medical facilities, they will usually call the Holiday Inn and make arrangements to give you a discounted rate (which can be substantial!). The surrounding area felt extremely safe and I saw many people going for walks right outside. The hotel shuttle will take you anywhere you need to go within 3 miles. Staff were extremely friendly and eager to help customers...when I was in the lobby I heard the concierge take several calls from people who needed various things or had requests, and they sent someone up to help immediately. I should note that, while there is a small business center in the lobby, there is only one computer (and it was being monopolized by another person while I was there). My room was very spacious and clean, and the bed was huge. The one negative thing that I do feel the need to mention is that, although the bathroom and the hallway vanity area were spotless, there was a very strong smell of mold that kind of smacked me in the face when I was in the vicinity. I almost feel badly writing about that because of how lovely the staff is at this hotel, but I think anything health/sanitation-related bears mention. Aside from that, which may not be an issue in every room, I highly recommend this hotel.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nat1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 26 January 2012

Went to the Sports Page bar twice within last couple of weeks. Was very disappointed to see the popcorn machine has been taken out. Was told it's too hard to clean. Seriously? The focus should be more on pleasing the customers, not on making an employee's job easier. Was told bowls of nuts are going to be placed on tables instead. sounds very unsanitary -- open bowls? Also, there were gnats everywhere during both visits. pretty bad when the waitress places a napkin over your wine glass as she serves it, and other customers are batting gnats away from their nachos. The gnats will love the nuts. Atmosphere of hotel overall is blah. We miss the previous manager.

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne_Small, Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review, 14 February 2012
Thank you for visiting the Sports Page Bar and providing us with valuable feedback. I apologize that your recent visits were not up to the standards. We are addressing those issues and our new Chef is reviewing new options for the Bar. I hope you will have a chance to revisit us in the future to see the efforts we have made to continue to improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 January 2012

I have been going to this Holiday Inn for 5 years, And the staff is awesome they make feel right at home. From the front office to the bar, food, cleaning ladys.
Just complete all around.
Beds and rooms very clean
Pool clean
Shuttle service & staff is great.
Bruce B, Maggie C, George D, George W, Greta H, Susan H, Caretlq, Anna, Michael, Simo
Thanks Again for a job well done.
Customer for life.
Gary F
Jacksonville Fl

Room Tip: Clean, Service, Beds, Staff the best in Texas
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne_Small, Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review, 14 February 2012
We appreciate your loyalty. I am glad that you feel at home while staying with us. Thank you for taking a moment to recognize our staff. Each enjoys providing exceptional service to our guests and thank you for being a “customer for life”. We look forward to your next visit to Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 25 January 2012

I had a nice stay at this hotel. The rooms were decent. Good shower pressure, average beds, free parking, free wifi. Prices of the hotel bar are reasonable and they have a pretty good happy hour but the service wasnt great. For a three star hotel I would much rather stay at a courtyard marriott, but I would stay here again.

  • Stayed January 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Forbiddendonut9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne_Small, Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review, 15 February 2012
Thank you for choosing our hotel for your travel. We are glad that you were able to join us for happy hour in the Sports Page Bar. Your candid comment is vital and allows us to address the issue. We are reviewing the standards with the staff and appreciate another opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 22 January 2012

Stayed at hotel for 10 days while was visiting a family member in TIIR. Courtesy bus runs to the medical district every hour (on the half hour) & the drivers are very friendly and accommodating. Rooms are spacious and housekeeping is excellent. Recommend this hotel

  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wend49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne_Small, Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review, 15 February 2012
Thank you for your review and mentioning the great service provided by our staff. Our shuttle service is definitely an advantage for our guests visiting the Texas Medical Center. We appreciate your recommendation and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Houston - NRG/Medical Center Area

Property: Holiday Inn Houston - NRG/Medical Center Area
Address: 8111 Kirby Dr, Houston, TX 77054-1705
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #173 of 499 Hotels in Houston
Price range (per night): $137 - $266
Hotel Class:3 star — Holiday Inn Houston - NRG/Medical Center Area 3*
Number of rooms: 238
Official Description (provided by the hotel):
The Holiday Inn Houston - NRG/Medical Center Area is one of Houston's favorite hotels. The hotel is conveniently located off Loop 610 and Kirby Dr, just off the Upper Kirby District, with exclusive back gate access to NRG Park and NRG Stadium making us the most convenient Houston hotel near NRG Park. In addition, our Holiday Inn Houston hotel is minutes from the Museum District, Texas Medical Center, Galleria, Rice University, Rice Village and downtown. Catch the 'Metro Light Rail' located less than a mile from the Holiday Inn Houston NRG Med Center hotel for easy access to downtown as well as entertainment areas. Our hotel features the fun and friendly SIDELINES Lounge, TRELLIS Restaurant with excellent food, free high-speed wireless Internet access, a fitness center, large courtyard pool and a hot tub, business center and over 2320 square feet of meeting space. The Holiday Inn - NRG/Medical Center Area is the perfect choice for so many reasons. Come find out why we are the perfect Holiday Inn Houston hotel. ... more   less 
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Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston
Holiday Inn Houston - NRG/Medical Center Area Texas

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