We will never stay anywhere else as Zaza Houston is SPECIAL. With Gratitude, my Husband and I want to thank our Zaza Houston Team for the speed and kindness with which they handled my medical emergency on December 15th.
Louis at the front desk CARES for his guests and thinks quick on his feet as he RAN and arranged for kind Edison to transport me down from my room and quickly to a waiting Zaza car (the ambulance was delayed) and had Wonderful Mamadou of Sovereign valet services get me to MD Anderson Emergency faster than we could have hoped. I was being cared for by dear family because Zaza Houston is our second home. ALL of the staff is outstanding!
The drivers and valets are our friends and they are the most professional and brilliant team- Zaza Shuttle Drivers have a reputation at MD Anderson as the BEST.
Louis is superb and the front desk staff are welcoming and thoughtful. Edison and the concierge team are swift and efficient, housekeeping and turn down attendants are such hardworking, dependable ladies and Rodrigo and the room service staff are quick and friendly, and of course the chefs and kitchen team always surprise and make us happy. The entire staff is REMARKABLE. THANK YOU ALL.More
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