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“Great place to stay for business” 5 of 5 bubbles
Review of Comfort Inn & Suites

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Comfort Inn & Suites
Ranked #266 of 500 Hotels in Houston
Mumbai (Bombay), India
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great place to stay for business”
5 of 5 bubbles Reviewed 23 February 2012

Excellent guest service, great rooms, and very good good staff. I have stayed here twice already and on both occasions it was for business purposes. We got moved to a suite because the general manager Krupali Shah was kind enough to do so. The staff is polite and its one of the better Holiday Inn properties that we stayed at. Banking, shopping, recreation is all around the hotel. They give great concierge service as well at the front desk. Anne in paticular was very tolerant with our demands and she alongbwith her team did everything to make ends meet. Thankyou very much for a very pleasurable stay. I look forward to staying here in the near future.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnirudhJhunjhunwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 17 February 2012

My room was clean enough, it just wasn't all that great. This was an older property that a paint job couldn't update. I was bummed that my room didn't have a closet. It had tall box-like cupboards on each side of the TV with 3 hangers apiece. The heater/ac was also old and NOISY so I kept it off (thankfully it was February). So if you get a decent discount it would be OK, just not worth $100.

  • Stayed February 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PaGuy16830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 5 November 2011

You get what you pay for...

The rooms are clean and of good size. The breakfast if adequate and prepared hygienically. The people here are always friendly and courteous but I personally hardly ever have problems with rudeness wherever I go. I guess it's about communication?

When I got into the room it was a little musty. This I think is from the airco. The airco is noisy but at this time of year it's not needed. Turning off the aico solved the problem. One other slight downside is the beds are soft. I like a hard mattress. At least there was a choice of pillows.

For the business traveller - the wifi is pretty good. It's fast, free and stable.

The price was fine for this level of hotel - in fact very reasonable.

What isn't good here? The neighbourhood. It's not really safe outside at night. There is no bar and as the only way to get around here is by car or cab then best to factor that into your stay.

I see a few negative comments about the gym. There are a couple of treadmills and a cross trainer. You could say that this is not a lot. I'd be more tempted to say "you get what you pay for".

All in all pretty standard and adequate.

Would I stay here again? Yes - it's very convenient for where I need to be and as I normally don't have a car then it's a no brainer.

Room Tip: Get a room away from the elevators on the left side of the hotel as you face the entrance (I think t...
See more room tips
  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Thurstonland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 23 June 2011

We stayed there
1- our van robbed the glass broken, and got the GPS stolen inside hotel parking behind the fence.
2- Security guy warned us to lock the doors because some people sneak in and get inside rooms to rob it.... what a safe hotel !!!
3- Than manager was a big mouth she never did anything later as she promised
4- The funniest part was the white SUV that parked overnight by the "Fire Lane" in front of the hotel main entrance because its owner was scared to be robbed again since he had incident in this hotel before.

Think twice before you check-in

Room Tip: no good hotel
See more room tips
  • Stayed May 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ray_Sn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Houston hotels

Dayton, Ohio
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 20 June 2011

We stayed here as part of a business trip and was not pleased with the room which was musty and smelled of mold. I understand Houston is humid, but the reason this room was bad was throughout the night the air conditioner squelled. When reported to the front desk they said management wasn't availabe at the hotel that day and they would let them know. Never contacted by management even though my husband stays often with this chain for business. The staff were pleasant and the breakfast was good, however, I heard another guest complain that the pool was green! The traffic noise along the highway was loud as well. The parking lot was well lit and security cameras are in place according to the staff.

  • Stayed June 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Cingplaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 6687 Southwest Fwy, Houston, TX 77074-2209
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #266 of 500 Hotels in Houston
Price range (per night): $97 - $189
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Just minutes from the world famous Galleria Shopping Mall and a diverse variety of elegant cuisines. 11 Miles from downtown Houston, 18 Miles from William P. Hobby Airport (HOU), and 30 Miles from George W. Bush Intercontinental Airport (IAH). We are located at the Hillcroft exit on Hwy 59 South in between Beltway 8 West and 610 West. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Houston Hwy 59s/Hillcroft
Holiday Inn Houston
Comfort Inn & Suites Houston, Texas

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