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All reviews free shuttle to airport single night taco bell room was clean iah airport midnight
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Reviewed 16 July 2017 via mobile

Outside of hotel looks run down. Inside has had some recently done updating, but first impression was poor. Great rate for the room, but is near the end of a departure runway and was very loud through the walls and windows.

Stayed: July 2017, travelled with family
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saraa001, Manager at Red Roof Inn Houston IAH Airport JFK BLVD, responded to this reviewResponded 10 November 2017

Thank you so much for bringing this to our attention, and I would like to personally apologize for your poor experience at our hotel. This is NOT our normal operations, and I can assure you the issue was addressed and will not happen again moving forward. I would love the opportunity to make this up to you during your next visit to Houston. Please feel free to reach out to me, and I will ensure you have a fantastic experience during your next visit.


Warm regards,

Eric
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2017 via mobile

Its a hotel located very close to IAH, max 5min car drive. We rented a car and had parking for free. If you are hungry there are no good choices on the hotel but you can find a Jack in the Box, Taco Bell and Subway, walking distance. Rooms are pretty comfortable and clean with all the basics in them. The wifi is not the best, if you need to work that may be an issue for you.

Stayed: May 2017, travelled as a couple
1  Thank KM D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saraa001, Manager at Red Roof Inn Houston IAH Airport JFK BLVD, responded to this reviewResponded 10 November 2017

It's fantastic to hear that we were able to exceed your expectations. That's our goal with every guest, and it means a lot to receive such positive feedback. Thank you for taking the time to let us know that you enjoyed your stay. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

Arrive Friday night, dirty rooms, toilet overflow, bed beds, paid for park and stay for 7 nights. Only to come back from vacation after 7 days , to find our truck stolen. Lady at front desk, said not her problem, ask for manager, would not give us his number. Did not care at all.

  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017 via mobile

We had a late incoming flight at midnight. Shuttle stops prior to midnight so we took a taxi. About $20 from IAH. We just needed somewhere to sleep before heading out the next morning. Shuttle dropped us off at the car rental center next day. Easy check in and out. Room was comfortable. Great value for what you pay.

Stayed: May 2017, travelled as a couple
Thank leex2090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saraa001, Manager at Red Roof Inn Houston IAH Airport JFK BLVD, responded to this reviewResponded 10 November 2017

Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much! Safe travels,


Warm regards,

Eric
General Manager

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Reviewed 6 May 2017 via mobile

Dog next door barking from 2-3 am while owner left hotel. Security officer refused to enter room. Told the next morning that the hotel was dog friendly and that "it was to be expected". There was nothing that could be done. Also, the room smelled like stale water from an old AC unit. Fair warning. There are downsides to the low price.

Stayed: May 2017, travelled as a couple
Thank bschwizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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