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Reviewed 16 November 2015

We decided late Tuesday to spend the night close to the airport in Houston. Four ladies flying out early to Hawaii. This hotel offered everything we needed to be ready for our flight arrival with a good nights sleep and breakfast. Very courteous staff and comfy accommodations. Only 10 minutes from the airport. .

  • Stayed: November 2015, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Lynn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jig P, General Manager at Best Western Plus North Houston Inn & Suites, responded to this reviewResponded 20 November 2015

Dear Lynn T,

Thank you for the complimentary review. It is satisfying to know that hard work pays off. Traveling is difficult when everything doesn't go as planned; I am glad that our hotel and staff were able to make life a little less stressful on an otherwise eventful night. We look forward to having you visit us again next time your plans bring you through Houston.

Sincerely,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2015

We arrived to this hotel late one evening, we were checked in by a pleasant young lady. Our room was clean and comfortable. We had a pleasant two day stay here and actually returned three weeks later for a one night stay and were checked in by the same young lady who remembered us. The breakfast was adequate and was kept well stocked. Not a lot to do in this area but shops and restaurants are a short drive away.

Room Tip: We choose the top floor, quiet.
  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ORIORDANT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jig P, General Manager at Best Western Plus North Houston Inn & Suites, responded to this reviewResponded 20 November 2015

Dear ORIORDANT,

Thank you very much for the kind words. As the manager, it brings me great joy in knowing that we were able to meet all your expectations. I will continue to work hard in order to maintain our satisfactory level of service.

Sincerely,
Jig P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2015 via mobile

I always stay at this hotel when I'm down in Houston. The girls (Lupe and Gloria) always know you by 1st name bases. Always happy go lucky girls that do there best to do a great job. up. Stayed here for 11 days this last trip. Be back again next trip...

Stayed: October 2015, travelled on business
2  Thank 1961Patches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jig P, General Manager at Best Western Plus North Houston Inn & Suites, responded to this reviewResponded 20 November 2015

Thank you sir very much. We definitely appreciate and enjoy your company during your stay with us as well. Its nice to know that the staff's extraordinary effort to make your stay enjoyable does not go unnoticed. We look forward to having you stay with us over and over, it is our pleasure.

Sincerely,
Jig P

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Reviewed 30 October 2015

This hotel has nice rooms and friendly staff ok breakfast (free) Lupe and Gloria are quite helpful and informative. The rooms have big fridges and micro-waves. .Large screen TV's with the guide built in .

Room Tip: The suites are nice but so are the regular rooms.
  • Stayed: October 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jig P, General Manager at Best Western Plus North Houston Inn & Suites, responded to this reviewResponded 20 November 2015

Dear Mr. Dave,

A happy guest is the best compliment to our hotel and staff. Although customer service is one our top priorities, so is the quality of our hotel. Our staff takes great pride in being helpful and making sure that everything about the hotel meets your expectations. I personally thank you for the compliments regarding the amenities we provide in our guest rooms and the rooms as a whole. See you next time.

Sincerely,
Jig P

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Reviewed 30 October 2015

The rooms were nice and the beds were comfortable. The shower curtain rod was about to fall out of the wall. Great TV's and lots of programming to find something to watch. Did not use the pool as it was too cool to take a dip outside. Breakfast was ok as the eggs were ok and the cheese in it tasted cheap, but the hot sauce made them edible. The bacon was sliced too thin. Coffee in the rooms was not a very good flavor. Over all on getting an online price it was a decent room for the price. They do have free Wi-Fi if you want to use it but I did not.

Room Tip: Rooms on the west side are away from the Highway but still can hear the planes from the airport(but not bad)
  • Stayed: October 2015, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Lance6270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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