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Reviews (142)
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Reviewed 1 April 2018

This was not a very good experience. The room was big enough, but you can tell a lot about the management by the lack of care. Rooms missing basic amenities and not very clean. Deck furniture was abysmal-covered in bird poop. Resort not in the Galveston area and some distance from good eating and activities.

  • Stayed: March 2018, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with RCI
Thank Samuel W P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Galveston Seaside Resort, responded to this reviewResponded 5 April 2018

We're sorry to hear you had such a disappointing experience at Galveston Seaside Resort. This is never the impression we want to leave with our guests. We sent you a private message and would appreciate the opportunity to reach out to you about your stay. Thanks for sharing your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Have a list of things wrong. Had to call maintenance 3 times in the first hour and a half. Starting with not being able to get into the room. Door lock broken. Waited 45 minutes outside room. No ice maker or ice machine on property. No laundry as described. Tv didn’t work. No WiFi. Room was adjoining and there were people in the next room. No privacy; thin walls/door. Only 2 plates. Was I supposed to run dishwasher after every meal? Seems like a waste of water and electricity. Room was half a mile back from pool. Almost a mile from beach. I don’t go to a seaside resort and expect to have to drive to the beach or pool. Pool needs to be heated. Could not use. No spa/hot tub as stated in description. Don’t go here. It’s 12 miles outside of town. No grocery stores closer. Miserable location. Might be ok somewhere else

  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with RCI
Thank Babsramd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Had 3 different rooms here. Why would anyone paint sinks and Formica? The bed was great in 124, the third and final straw.
But, one room stunk so bad we had to ask to be moved. There was also a hole in the floor under the carpet in the living room. That was unit 88. Multiple problems with all rooms.

Stayed: March 2018, travelled as a couple
Thank craigsK8184WX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Galveston Seaside Resort, responded to this reviewResponded 5 April 2018

We're so sorry to hear of your disappointing stay at Galveston Seaside Resort. This is certainly not the way we want our guests to experience our resort. We sent you a private message in hopes of addressing your concerns more personally. Thanks for sharing your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

Oh my gosh...had never been to this one and it far exceeded our expectations!!! Well worth the drive west of Seawall Blvd!!! It is fairly new...make sure you get all the scoop when checking in across the highway! The new complex is on the beach and oh so fine!!!! Our "room" was over 1500 sf!!! Full of everything!!! Just gorgeous!!!! AND a huge beautiful pool...hot tub....grill, don't miss it!!! Closes at 10 p.m....which is later than local eateries around there!!! OH! And ON the beach!!! Ok, Galveston is not the best beach and gulf.....but it is nicer here than some other areas nearby... This is a heck of a lot closer than Florida!!! LOL Well worth it!!! You won't be disappointed!!!

Room Tip: Perfect!!!! Could hear the ocean all night!!!!
  • Stayed: March 2018, travelled with family
    • Value
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Thank Tytania55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

The resort is across the road from the ocean. It’s beautifully furnished, the grounds attractive, and the staff generally responsive to requests. Would stay there again and have already recommended this location to a friend. There are many places with access to the ocean but, it is a ways out of town. It’s a long, but scenic drive to all of the restaurants and shopping. Best thing was the elevator and washer and dryer, but not all units have this, so ask for it!

  • Stayed: March 2018, travelled with friends
    • Value
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Review collected in partnership with RCI
1  Thank Travelbugs34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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