We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A nice hotel with good staff and good service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Country Inn & Suites By Carlson, Galveston Beach
Ranked #38 of 52 Hotels in Galveston
dallas
1 review
“A nice hotel with good staff and good service”
5 of 5 bubbles Reviewed 14 April 2012

Free hot breakfast, right next to beach, indoor pool, free parking for people going on cruise. These were main reasons to choose this hotel. We did not feel for once that it was overpriced at all. service was good and employees were very polite and helpful. We'll definitely stay here next time.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angel_dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

506 reviews from our community

Traveller rating
    136
    114
    92
    64
    100
See reviews for
229
147
13
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Frisco, Texas
1 review
4 of 5 bubbles Reviewed 7 April 2012

My family of 5 stayed at the Country Inn & Suites on the Seawall in Galveston, and although we only were there for one night, we all left very pleased with our visit. Our room was on the 3rd Floor lobby side (west facing) with a nice view of the beach. The hotel room had all the essentials (full breakfast included, free wireless internet, on-site parking, flatscreens mounted on the walls in both the living area and bedroom, walk-out balcony, refrigerator, and microwave. The room was clean for the most part; there was a dead bug in the corner of the bedroom, and there was a fairly large stain on the couch (just flipped the cushion over), but no other problems. The beds were very comfortable.

The location was wonderful being right by the seawall and very close proximity to restaurants, bike rentals, and gift shops. Once Pleasure Pier is opened, this hotel will be ideal for a visit. We will definitely stay here again when we drop in for a visit to Galveston!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 5 April 2012

I made reservations for this hotel in Sept. 2011 for March 2012, for one night before we left on a spring break cruise. I reserved a one bedroom suite through the Country Inn & Suites website. When we checked in we were given a standard room and when I went back to the front desk, they were less than enthusiastic to help me. They said I must've booked my room through Hotels.com because they only had a reservation for a standard room. Luckily I had the print out from the Country Inn & Suites website showing what I actually reserved and the manager, quite begrudgingly, gave us the correct room. Another issue with this hotel is the lack of parking, I seriously doubt there is enough space in the lot to accomodate the guests actually staying in the hotel, much less anyone not staying in the hotel that is utilizing the "free" cruise parking. So when we tried to find a spot in the lot there were none and there were vehicles in made up spots all over the lot, but there was no place for us, so my husband when to the front desk again and asked about parking. He was told we needed to find a spot on the street. All the nearby street spaces were taken, probably by other guests that couldn't find spaces in the actual parking lot. We ended up having to park about a block and a half away from the hotel, in a not so great area, and it made us both really nervous. The next item is more minor and just shows general lack of concern for customer service. The hotel has a small laundry room, it is $1.75 to wash and $2 to dry and $2 for any type of detergent or softener. The hotel laundry only takes quarters and there is no change machine so again we went to the front desk to ask for change. They told us we need to provide our own change that they aren't responsible for that and that if we didn't want to leave the hotel we could buy $1.50 sodas from the pop machine and get the change! The next morning we went down to get the complimentary breakfast, the kids stayed in the room and my husband and I went down to get some food, The breakfast area is extremely small and there was no space for us to sit so we were going to take our food back upstairs and we were told no food outside the breakfast room, by a not so nice lady working in there, when we pointed out that there was no place to sit she said we could wait someone would leave soon enough. Then finally at checkout, which is supposed to be at noon, they deactivated our room cards at 11am so getting the luggage down to the car a block and a half away was another hassle as someone had to stay in the room at all times so we could get back in. When I informed the front desk, the girl said "Oh OK" and didn't offer an apology or anything. I really thought this was the end of my dealings with this hotel, unfortunately no. When we returned from our cruise, I came home to another set of messes. Between the time I made the reservation and the time we stayed, we switched banks, I had one small outstanding check at the old bank so the account was still open. When I checked into the hotel I gave them the card from the new bank and told them it was a different card than I reserved with. On my checkout papers it shows the last four digits of my new card, yet they somehow managed to charge the card I reserved with, which resulted in an overdraft on the old account. As if that weren't a enough, there was also a random $25 charge that was not reflected on my final bill causing not one but two overdraft charges. At that point I called the customer service line, they contacted the hotel and the hotel told them that we took a pillow so they charged us $25, we didn't take anything from the hotel, we were leaving on a cruise. The customer service line said the hotel would have to settle the dispute, and given the level of customer service I have experienced there, I am sure there is no hope. The customer service line said the hotel had two days to get back to them and then they would get back with me, that was a week and half ago and I haven't seen a refund to my account or heard from them at all. I personally will never stay in this hotel again and I would not recommend it to anyone. The level of incompetence that I have experienced with this situation borders on negligence and I wouldn't wish it on anyone.

Room Tip: Find another hotel.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Stefanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Galveston hotels

Spring, TX
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 April 2012

My wife & I spent the weekend at Country Inns & Suites for the first time. Every room faces the beachfront & has an outdoor patio. Our King-size bed was super comfy and Michelle at the front desk was so helpful & friendly. Indoor pool & free hot breakfast is a plus. Ample parking even late at night.

We did quite a bit of internet research before we booked it and made Country Inn our choice. Good call. Next time, we're not looking anywhere else. We will definitely book it again. Thanks, Michelle!

Room Tip: Book the King-size bed, which faces the beachfront & has a nice, small patio overlooking the wat...
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FullMeasure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russellville, Arkansas
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Everything from the staff to the room to the amenities were absolutely fantastic. The check in process was quick and easy. Our room was clean and orgainzed. The pool and sauna were wonderful. The location could not have been better (right across the street from the beach). The breakfast was well prepared and delicious. The staff went above and beyond their duties.

Room Tip: Get a suite! They have balconies that look out over the Gulf and do not cost anymore than a regular...
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jabberwok97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Galveston hotels
0.7 km away
Four Points By Sheraton Galveston
3.7 km away
Quality Inn & Suites Beachfront
4.0 km away
Comfort Inn & Suites Beachfront
Show Prices
Show Prices
Show Prices
3.8 km away
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
2.6 km away
Holiday Inn Resort Galveston-On The Beach
1.4 km away
DoubleTree by Hilton Hotel Galveston Beach
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Galveston Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Galveston Beach

Property: Country Inn & Suites By Carlson, Galveston Beach
Address: 2818 Avenue R 1/2, Galveston, Galveston Island, TX 77550-7742
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Galveston
Price range (per night): $118 - $452
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Galveston Beach 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia APAC, Wotif.com, Odigeo, lastminute.com.au, Hooroo Pty Ltd, HotelQuickly and Evoline ltd so you can book your Country Inn & Suites By Carlson, Galveston Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn Galveston Beach Hotel Galveston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing