My husband and I stayed with Country Inn Galveston Beach for the second time January 28 & 29. The Inn itself is nice enough; rooms were clean. Breakfast is not much, but typical of most hotels/motels that include breakfast.
My main gripe is that I left the plug-in for my iPhone charger in the wall plug-in in our room. I called the hotel right away and asked if someone would go up to the room (I gave the room number) and look, because it should still be plugged into the outlet. No one at the front desk would do that; instead they just sat back and waited for housekeeping to turn it in. They also promised to call me back and let me know either way, which they never did. So after three days of me calling, I just gave up and went and spent the $30 for a whole new charger for my iPhone.
We had stayed with them 2 years ago when we were in Galveston for a pre-cruise night; and since we didn't check-in until 6:00PM, they had already given one of our rooms away. So my parents, husband and I ended up all having to pile into one room, and my husband had to sleep on a rollaway, which left him with a sore neck the next morning. I believe they need to be a bit more professional, and try harder in the customer service area. Otherwise, they are okay. They do offer free Wi-Fi, which is nice; but they just need to try harder!
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- Also Known As:
- Country Inn Galveston Beach Hotel Galveston