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Reviews (4,386)
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2,308
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All reviewsghost tourbeautiful historic hotelrooms are smallswim up barcity viewacross the streetpool areaself parkingpleasure piercorner roomvalet servicehotel restaurantking bedgulf of mexicosea wallbrunchmelissa
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167 - 172 of 4,386 reviews
Reviewed 6 April 2018

My wife and I stay here often. In fact so often everybody knows us & we know them. They treat us like family. For the past 4 years we stay here for Thanks Giving, Christmas, for Weekends, or just for the night. The rooms are kept very clean and the beds are very comfortable. The restaurant is excellent including their wine list. I would and have recommended the Galvez to many of our friends and they love it too now.

  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
Thank 1965GTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Galvez & Spa a Wyndham Grand Hotel, responded to this reviewResponded 6 April 2018

What a lovely review. Thank you so much for being part of the family here at Hotel Galvez & Spa! It is always wonderful to welcome you and we are so happy to have earned the pleasure of your repeat visits. Your heartwarming recommendation makes all the difference for our team and we are overjoyed. We look forward to making even more special memories with you!

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Reviewed 4 April 2018

Even though this hotel is "renovated" it is still very old. There are water leak marks in the bathroom ceiling (at least in our room), the one window didn't close properly letting all the road noise in, and there are only two elevators which are very slow for the entire hotel. The hotel smelled musty and wasn't very clean (walls and carpet). The beds were quite comfortable and the décor seemed new. Our room was right in front of the elevator, so it was very noisy!!! The view of the gulf was pretty good (overlooking the parkade and the busy road though). We ended up cutting our stay here to one night and moving onto a different hotel. Just wasn't the right fit for us. The idea was great, it is a very cool old hotel with tons of character, just needs a bit more tlc.

Room Tip: Ask for a newer room away from the elevator!! A view room is noisier.
  • Stayed: April 2018, travelled with family
    • Value
    • Sleep Quality
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Thank 4familytravels4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Galvez & Spa a Wyndham Grand Hotel, responded to this reviewResponded 5 April 2018

Guest satisfaction is important to us so we're sorry to hear you felt aspects of your stay could have been better. While we're glad you appreciated the view of the Gulf and comfortable beds, we're sorry for the issues you mentioned and we'll mention it to our housekeeping staff. Our staff would be happy to provide you a room in a different part of the hotel the next time you're here. We'll keep your comments in mind for future updates and we'd appreciate the chance to offer you more inviting accommodations.

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Reviewed 4 April 2018

Customer service was great. The Spa and food was amazing. Hotel and bathrooms need a thorough cleaning.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
Thank michaelmX1516NR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Galvez & Spa a Wyndham Grand Hotel, responded to this reviewResponded 5 April 2018

Thank you for leaving us a review! We want all of our guests to enjoy themselves and feel they've had a restful break. While we are delighted to hear that you enjoyed your recent stay with us, particularly our spa and restaurants and found our service exemplary, we are sorry that you felt the hotel needed better cleaning. Your helpful feedback will be shared with our housekeeping staff in an effort to ensure that this issue does not arise for any future stays. Please consider a return trip as we know we can provide a superior experience all around!

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Reviewed 3 April 2018

Small old moldy rooms, horrible room service (food cold) and had them change out moldy dusty air filters in room that have not been changed since Nov. My son suffers from chronic asthma and allergies. He has been on breathing treatments since hotel stay. Could have saved several hundred dollars and stayed elsewhere.

  • Stayed: March 2018, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Natalie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Galvez & Spa a Wyndham Grand Hotel, responded to this reviewResponded 5 April 2018

Dear Natalie,
We are very sorry to hear that you had an unpleasant stay during your recent visit. We always strive to provide each and every guest with a pleasant experience, and we are not satisfied when that doesn't happen. We are very sorry that your son had troubles and we will be in contact with our housekeeping team to ensure that we consistently provide the high level of service that we pride ourselves in. We sincerely hope that he feels better soon. We would love to have the opportunity to host you again in the future and show you our high standards of service.

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Reviewed 3 April 2018

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
FrontDesk_GM, General Manager at Hotel Galvez & Spa a Wyndham Grand Hotel, responded to this reviewResponded 5 April 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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