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“Great House!”
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Review of Casa Rosa West

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3 reviews
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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Galveston, Galveston Island, Texas

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
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English first
Beckytx21...
Level 2 Contributor
7 reviews
4 hotel reviews
“I would stay again”
Reviewed 2 August 2017 for a stay in June 2017

The company that rents this place will not work with you if you have a family emergency. That is the down. The up is that the house was in an amazing location. The beaches in that area were not crowded at all. It took us 5 minutes at the most to walk from the house to the beach.
The house had a very bad fish smell. We had to go buy Febreeze. It aired out pretty quickly. We did notice that in the Jack and Jill bathroom there were termites. We told Ryson, so hopefully they will take care of that.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Aug 2017
I am glad to hear that you enjoyed your stay at Casa Rosa West located in Pirate's Beach on the West End of the island. This subdivision is a little closer to town which allows for guests to quickly make it into all the attractions that Galveston has to offer. We do apologize that you had to endure the foul smell upon arrival. Also, thank you for bring up the issue in the Jack and Jill bathroom. It was immediately addressed by our maintenance manager. Please remember to call Ryson Vacation Rentals when planning your next vacation to Galveston!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TinyJiant
Burleson, Texas
Level 1 Contributor
4 reviews
“Great House!”
Reviewed 30 June 2017 for a stay in June 2017

Be careful. The agency is not willing to work with you in the event that anything changes your plans.
A little back story... my family & my brother-in-law's vacation together regularly, to pool money & our families are close. Well, my nephew had been accepted to college and they needed to take him instead of being able to vacation this year. Unfortunately, we booked the house a few days before this was discovered. We contacted the rental agent to see if there was a possibility to switch the down payment to another one of their properties. Nope, even though the trip wasn't scheduled for 4+ months out. Now, I understand entering into a contract and all that entails but you hope you're doing business with someone that will help you out, these folks didn't seem to be those types of folks.

Fast forward to our trip. Having accepted that we had paid for more house than we needed we were looking forward to plenty of room for relaxation... Man oh man, we were not disappointed. The house is wonderful and the location is perfect, three houses from the beach & 5/10 minutes by car from the fun of Galveston.

The main part of the house is "upstairs" and has a large living area/dining room that is great for socializing. Our family plays board and card games so we really enjoyed the large dining room table. Also up stairs is the kitchen, 3 bedrooms (2 kings & a double) and 2 bathrooms (Jack & Jill & a master). The kitchen is small but stocked with everything you'll need to cook & eat. The deck is a major part of the home & creates a few more nice spots, a smaller dining table area and a larger seating area.

Downstairs is a huge selling point as well. The large deck creates covered parking and a very nice covered sitting area. Although the house sits on a corner the landscaping creates a private feel that is great. Also downstairs has an awesome little "suite" that has 2 twin beds, a large futon, master bath, refrigerator & microwave. My other nephew joined us and him & my son (both older teens) enjoined the privacy this little cave gave them. It was great.

There were a few problems with the house but they are all understandable when dealing with a house rental. The Wi-Fi did not work and there was a ant/termite issue in the jack and jill bathroom. It was not bad and appeared to be a new issue, the office said they would get right on it when we told them at checkout. The beds were firm, sucked for me but a lot of my family enjoyed them.

We have rented a few houses before and we were used to having leftovers from previous renters, stuff like toilet paper, coffee filters, paper towels, trash bags, ext. They seemed to have cleaned it out before we got there, maybe we just caught the once that everything was gone, not really sure.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jul 2017
We are sorry hear that your entire family was unable to come to Galveston and join you this summer for vacation. Congratulations to your nephew for his acceptance to college! We are happy to hear that despite the change in plans you enjoyed Casa Rosa West. The location of this property is perfect for guest who like to enjoy the beach and take advantage of the entertainment and great restaurants located in the heart of Galveston. We are glad to hear that you were able to enjoy the spaciousness of this home and that the large dining table was perfect for family board game night. We await a call to help you reserve accommodations for your next trip to the island. When booking with us you will be receiving a 10% off loyalty discount on your future reservations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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