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Reviews (945)
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4 - 9 of 945 reviews
Reviewed 9 June 2018 via mobile

We were here for 2 nights. Check in was fast, efficient and friendly with Claudia. All staff was cordial. 2 elevators that worked great. Pool area was clean and appealing. Room was clean and I liked the lay out of the double queen room. Comfortable bed. Big closet. Storage for snacks. The big plus for me was the ceiling fan. Nice to have air circulation. Could hear people in hallway but if a/c and TV on that took care of that. Good breakfast, had a great omelette. Several restaurants within a very short walk. Great shopping within a few miles. I will definitely stay here again.

Stayed: June 2018, travelled with family
Thank P S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaunee T, Guest Relations Manager at Best Western Premier Crown Chase Inn & Suites, responded to this reviewResponded 4 weeks ago

P S,

Thank you so much for letting us know how your stay with us was. We are glad that you were able to enjoy our pool area and liked the size of your room. Here in Texas we feel that ceiling fans are a must for adequate comfort. We really do hope to see you again in the future!

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Reviewed 31 May 2018

The room was pleasant. I did not appreciate the nightly surcharge automatically added to my room for the ecostay. I had to request that the charge be removed and the front desk did comply. I wonder how many people do not realize the charge is optional (although automatically added to your bill). If you want me to give to your environmental activism, please just ask. But don't automatically add it to my bill and force me to identify it and then request it's removal.

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Best Western
Thank paulfam192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helmhotelsgroup, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this reviewResponded 31 May 2018

Thanks for the comments. Our EcoStay program has been accepted and supported by over 96% of our guests and has contributed to the offset of the equivalent of 660 plane trips around the world. It also has supported our own internal green initiatives such as EV charging, LED lighting, and our recycling program. We understand it may be inconvenient for this to be taken off of your bill. Please let us know when you book in the future that you don't want to participate and we'll be happy to take it off ahead of time! Thanks for staying!

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Reviewed 29 May 2018 via mobile

If you are anywhere near Denton, Texas, make this your hotel. The large rooms are beautifully appointed with HD television, comfy beds and large modern bathroom. The pool area was amazing. It included a gas fire pit, hot tub and pool with waterfall and splash fountain. Breakfast was outstanding. They offered made to order omelets, eggs, pancakes, cereals, muffins, breads, juice and four types of coffee. The breakfast staff were jewels in the crown of this hotel. The entire staff was welcoming and wanted to make sure the stay was pleasurable. If I could rate it more than 5 stars, I would.

Stayed: May 2018, travelled with family
Thank NonnaB6X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helmhotelsgroup, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this reviewResponded 30 May 2018

Thanks for the review Nonna! We've never heard our staff members called "jewels in a crown" before, but we'll have to start using that when we compliment them! We are so thankful that you chose to stay with us and for sharing your experience with the rest of the world. Please come see us again soon!

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Reviewed 29 May 2018

Beautiful hotel, nice full bar, fabulous pool, good hot breakfast, very nice room and very friendly staff! Texas Roadhouse next door. I will now seek out a Best Western Premiere in every city I visit!

  • Stayed: May 2018, travelled with friends
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Review collected in partnership with Best Western
Thank Devon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helmhotelsgroup, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this reviewResponded 29 May 2018

That's awesome to hear Devon! We're still a growing brand, but you'll see more and more over the next few years. You should check out the Best Western Premier hotels in Europe and Asia as well! Thanks for the comments!

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Reviewed 29 May 2018

Great place to stay nice pool hot tub fire pit grill for the guest full bar very clean and comfortable great bunch of people working at this hotel I will definitely be back to this location. Texas road house and red lobster just across the parking lot and a Walmart, target and mall just a couple blocks away...will not find a better hotel in this town..

  • Stayed: May 2018, travelled solo
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Review collected in partnership with Best Western
Thank ediraq72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helmhotelsgroup, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this reviewResponded 29 May 2018

We're so glad that you chose to stay with us and for commenting on us being the best hotel in town. We tend to agree, but we're just a bit biased! We hope that you come see us again very soon!

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