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Reviewed 5 April 2018

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tina M, Guest Relations Manager at Howard Johnson by Wyndham Denton, responded to this reviewResponded 10 April 2018

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Reviewed 2 April 2018

We had been traveling all day and essentially needed a place to take a shower and sleep. Looked on the app and found this hotel. The pics on the app did not match the room we were given. We were told that the renovated rooms pictured were in the other building and cost more. Not sure why they would advertise the updated room for the non-updated room price. Anyway, the indoor portion of the hotel was old. The rooms and bedding need renovation. The shower was hot but had a slow drain and water collected in the bottom of the tub. Breakfast was very basic and served in a hotel room near the office.

We were able rest and take a shower - purpose served.

Stayed: March 2018
Thank KRB_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Howard Johnson by Wyndham Denton, responded to this reviewResponded 10 April 2018

Dear KRB_01,

Thank you for completing our guest satisfaction survey and letting us know about your recent
experience at our hotel. Your satisfaction and enjoyment are very important to us and we appreciate your comments
regarding the areas where we can improve. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

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Reviewed 22 March 2018

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tina M, Guest Relations Manager at Howard Johnson by Wyndham Denton, responded to this reviewResponded 23 March 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 March 2018

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tina M, Guest Relations Manager at Howard Johnson by Wyndham Denton, responded to this reviewResponded 21 March 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 March 2018 via mobile

I planned to stay for one night but after seeing people working on their cars in the parking lot and the price was 95.00 plus a 40.00 deposit; I walked out. The place has a good location but it's not a good value.

Stayed: March 2018, travelled on business
1  Thank Juan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Howard Johnson by Wyndham Denton, responded to this reviewResponded 12 March 2018

Juan S,

I am so sorry for the inconvenience that you experienced because of this during your stay. The deposit is
for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in the room they stayed in. Refund will be put back to your credit card after 3-5 business days or depends on how fast your bank works. I sincerely apologized if this was not mentioned during your reservation, we will check booking procedure published online and update all information. Thank you for calling our attention for this matter and we hope to be serving you again.

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