Room: Check. The bed and pillows were wonderful.
AC: Check. Very good.
Breakfast: Check. The gentleman who heads up the breakfast is phenomenal. A very personable man and took great care of all who was in the breakfast area. He's a keeper!
Bathroom: Very clean although, the lighting is terrible! The bulbs should be a higher wattage or get some new lighting. I had to sit at the window with my mirror to put on my make up.
Front staff: Need more practice in customer service. No words of welcome as we came in. Also, when it came to us asking questions about the unexpected pool party that afternoon, we got a lot of "I don't knows".
Letting customers know that a "private pool party" was to take place around 3:00 that afternoon.....Not so good!!
Bad communication between front desk personnel and manager needs work.
Be sure to check ahead and make sure that there are not "surprise" parties book if you want to enjoy the pool area (which is great). Just sayin'. We were very unhappy.More
- Free Wifi
- Free Parking