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All reviews american airlines center harry hines front desk omelette bar aa center full kitchen parking garage an extended stay within walking distance small kitchen free shuttle katy trail walk in closet close to downtown complimentary breakfast shuttle service living room
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Reviewed 14 May 2018 via mobile

I've stayed at several Hyatt and Hyatt House locations before and this is unfortunately the worst I've ever stayed at. There are humming noises from different locations of the room which makes it difficult to sleep at night, squeaking floor, bedroom window blinds don't work... it's just a terrible experience. Reported to the front desk at night, they said they would leave a note for the person on the next shift to change my room. Followed up the following day, guy at the front desk didn't have any info about my room so had to explain it all over again to him. It's my first time here and definitely my last.

Stayed: May 2018, travelled solo
Thank Titus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018

This is an excellent hotel! We loved that it was within walking distance of the American Airlines Center. The rooms were spacious and roomy. Even after a late concert, the hotel was quiet! We truly enjoyed our stay.

  • Stayed: May 2018, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank lmurga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018

The hotel is in a great location with plenty of stuff to do in relative walking distance. Highly recommend if you are in town to see a show at the American Airlines center. The staff is friendly and professional. The hotel has a lot of amenities and is clean.

  • Stayed: May 2018, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank dchinn1037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2018

This is a very nice place to stay and good value and service. It is very close to the American Center. We walked to the concert. We felt very safe walking in the area. The room was very clean and the entire staff was so kind and friendly.

  • Stayed: April 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2018

The hotel was everything I needed and was a super close walk to the American Airline Center as well as plenty of eating establishments. Loved happy hour in the lobby bar. Staff was friendly and helpful.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank aw00ldridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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