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Reviewed 16 September 2018

Need of remodel and renovation. Room had cockroaches on wall and dresser when we entered room. There was green algae and mold on outside of air conditioning unit. We moved rooms but will not stayagain

  • Stayed: September 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank garya757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ0539GM, Manager at La Quinta Inn College Station, responded to this reviewResponded 25 September 2018

Thank you so much for your feedback! We are sorry to hear about the problems you encountered during your stay with us. We here at La Quinta realize that we have an older property and try our best to ensure that guests such as you have the best experience possible. Rest assured that comments like yours will be shared with our team and will be used to make improvements to the facility. I hope that in your future travels you will continue to use La Quinta Inn as your choice of lodging accommodations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018

I was pretty disappointed with the property. It was very dated and had seen better days. The AC leaked, the bed was comfortable enough, I guess, but the bedding was worn and minimal. The walls were wet from humidity, it looked like there might have been some black mold on the walls from that happening over time. I also didn't like that people could back in to parking and leave their car running which was so close to our window, the exhaust went right into our room - that's so dangerous! The employees seemed nice and it's close to campus, so it had that going for it.

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Todd43210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ0539GM, Manager at La Quinta Inn College Station, responded to this reviewResponded 25 September 2018

Thank you so much for your response! We appreciate your feedback and are sorry that not what you expected and we are working on maintaining the AC units and just recently had a company come and professionally clean several of our units. . Rest assured that comments like yours will be shared with our team and will be used to make improvements to the facility. I hope that in your future travels you will continue to use La Quinta Inn as your choice of lodging accommodations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

Room Tip: The rooms were old and neglected-the rooms were clean but unattractive and neglected
  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LQ0539GM, Manager at La Quinta Inn College Station, responded to this reviewResponded 25 September 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 August 2018 via mobile

This LaQuinta is directly across from the campus polo fields near the school of engineering. Great location! The front desk manager was extremely nice, our room was neat & clean, it had a really cold a/c, and we got to park really close to the room. Can't beat the Texas shaped waffles for breakfast! This place packs a lot of bang for the buck!

Stayed: August 2018, travelled with family
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ0539GM, Manager at La Quinta Inn College Station, responded to this reviewResponded 25 September 2018

Thank you so much for your feedback! We appreciate your responses and are grateful that you took the time to give us your comments and hope to see you again soon!

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Reviewed 28 July 2018 via mobile

The service was poor. The breakfast bar was not well stocked. Our bathroom door did not shut. Baby roaches were all over the room. The mattress smelled and the bed sheets and pillow cases were not changed. The AC unit smelled moldy and did not cool the room properly. Avoid this place. We will never be back.

Stayed: July 2018, travelled with family
Thank Bob52556303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ0539GM, Manager at La Quinta Inn College Station, responded to this reviewResponded 4 August 2018

I am so sorry to hear of your experience with us at La Quinta. We apologize for your inconvenience and assure you that your feedback will be shared with our team and will be used to improve upon our operations. We hope to see you once again and provide you with excellent service, Thank you for your time.

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