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“Great stay, charged card without approval”

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Holiday Inn Express & Suites Austin South - Buda
Ranked #5 of 7 Hotels in Buda
bryan,tx
1 review
“Great stay, charged card without approval”
4 of 5 bubbles Reviewed 30 May 2011

The hotel room was beautiful! i always had fresh towels, fixed bed, and fresh toiletries!!! There was NOT any bugs or anything like that in my room but the pool had lots of bugs, the breakfast was good except there was fruit flies and regular flies. I was told that I had to put a card on file to reserve the room but I paid in cash. When i asked the hotel cashier what they did with my card number they said they delete it from their files. I did not athorize ANY transaction on my card, but they still took out over $200. When i called and asked them about the transaction they said they charge everyone a holding fee, but they will redosite the funds!!!! that would have been good to know before i stayed there!

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashfire100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

Traveller rating
    36
    30
    12
    10
    10
See reviews for
41
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3
22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Toledo, Ohio
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 February 2011

If you can't find a room near downtown Austin this location is a nice option. It is south down I-35 amongst a growing area in and around a Cabela's.

Next to Starbuck's

Heading back into Austin in the morning can be a little busy, stay on the access road.

Clean, friendly staff, quiet location.

Hard to navigate into, cutting in behind the car/truck wash is the easiest.
Nice rooms for the value.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MStover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humble, Texas
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 21 July 2010

This hotel was new, clean, and very comfortable. We had a king bedroom with a small separate sitting area. Ceiling fan over the huge, super comfortable bed. Breakfast was OK. Various continental breakfast style items with a hot offering each day.

The one drawback were the front desk staff, they were a little surly.

We'll definitely stay here again, though... it's definitely the nicest hotel in the area.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dottxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 June 2010

Arrived late at night. Hotel didn't have many guests. Bed could have been more firm for my tastes. Breakfast was ok, didn't stay for it though, wanted something besides those egg omelet things they serve. Noticed spots on hard surface flooring leading out of elevator.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Good_EyeTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 May 2010

We were very pleased with our stay at this hotel. It far exceeded our expectations for quality, cleanliness and comfort for the price, making it a great value. The rooms featured many amenities you'd expect to find in more expensive properties: wood cabinet and framed mirror in the bathroom, upscale bedding, granite countertops, an extra sink, refrigerator and microwave. We will stay here whenever our travels take us to Central Texas

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackieHDFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Austin South - Buda

Property: Holiday Inn Express & Suites Austin South - Buda
Address: 15295 IH 35, Buda, TX 78610
Phone Number:
Region: United States > Texas > Buda
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Buda
Price range (per night): $168 - $332
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin South - Buda 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Celebrate the tranquility and high quality of life of a small town in Buda, home of the new Holiday Inn Express & Suites Buda. Located just south of Austin, State Capital of Texas, & the Live Music Capital of the World; Buda is both rich with historical heritage and southern charm. Whether here on business or pleasure, the Holiday Inn Express & Suites Buda is the perfect place for you. Stroll through historic Main Street, visit Carrington House/Gazebo & Park, Cabela s Outfitters or enjoy the tasting room at Jardine Foods, one of the premier specialty food makers in the state of Texas. Within a short drive experience the Lady Bird Wildflower Center, Town Lake Hike and Bike Trail or go boating on Lake Travis. Buda is where the new frontier for business begins. Jardine Foods, Namasco Steel, Night Hawk Frozen Foods, AHI Supply, and Proto Fab are just a few companies that call Buda home. University of Texas at Austin, Austin Bergstrom Airport and Seton/Hays Hospital are only a short drive away. Whatever your reason for journeying to Buda, we want to make your visit at the Holiday Inn Express & Suites as enjoyable as it can be to unwind in a contemporary decorated guest room or spacious suite and receive the Express Smart Start Breakfast. Free high-speed wired and wireless Internet access is available throughout the hotel. So take time to explore and enjoy Buda and our Texas hospitality! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Buda

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