Great location out of Pigeon Forge close to all the attractions and trails. Out experience was made even better by the wonderful owners!
The mountain side cabin was fun to park at with our 21' boat and trailer. With patience we did it at the top and behind house. The steps in the front. That are not needed was AWSOME for our walks and the characteristics of the home. The grotto was wonderful with the waterfall flowing on one side as we enjoyed life in the hot tub on the other. The canopy tree limbs in the living room helped set it off bringing the outside In. We didn't find the dishes in the dishwasher till we was leaving. Was not sure if clean or not but we got dish soap and washed our own mess up. The roomy king bed was nice to sleep in and we had no bug issues. We did get the visit from the recoon on our last night.
My girlfriend and I stayed here with our dogs and loved it. The cave and decor inside are fun and different and the cabin is in a great location, as well as surprisingly secluded. Besides the dishwasher being left dirty (no big deal) we thought it was great and would have loved to come back... That was until after our stay.
The owners, without mentioning it to me first or answering my calls/texts after I found out, contacted FlipKey accusing us of several untrue things in order to keep our security deposit. They accused us of everything from avoiding paying a pet fee (nowhere in the booking process, rental agreement, or cost listing), to causing the pre-existing stains on the carpet, and even our dogs going in the hot tub (seriously). It took a month of back and forth with FlipKey before they finally investigated and returned our full deposit stating they "found the claim unreasonable."
The cabin was great, but not worth dealing with the petty, dishonest owners. They definitely lost me as a would-be repeat customer.
Well my sweet husband wouldn't review so I will. First off we are easy to please people and not too picky. We could look past the dirt and dust. Dead bugs in the windowsills and brown marks on top of the paper towels which had already been used. We even were so determined to be happy and make great memories, we looked past the dirty outdoor tables and hot tub that wasn't hot. WE were told to cover and let it warm for several hours. A little difference noted but not much. We were ok though with it still. We saw no need to complain. The 90's blue carpet was filthy covered in stains, but we laughed it off and kept on moving through or memory making anniversary trip. All halted on our last night when returning from a day out we found a bed bug in the bed. Then another... We googled and sent pics to our exterminator friends back in SC hoping and hoping it was not what we knew it was. It even spurted out our blood when mashed. Sorry for the details but I want all to know we do not complain this was real. Still wanting to give all the benefit of the doubt we reported it to owner and rental company. No apology still. I am spending my day today sanitizing and washing and drying all on hi heat. What we couldn't wash we got rid of. I have several bites but I'm a tough girl. Our last night we spent awake most the night on the couch planning what to do to keep from taking home any of these horrid creatures. I am appalled we have not at least gotten an apology.
The cabin was just as described! The hot tub on the secluded balcony was relaxing. We will be going again just not at the same time as the car show. The cabin was quiet and peaceful. It would have been nice to stay longer......
Thanks Missy and Casey!!!!
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