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“Walk in the Clouds”
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Average
6 reviews
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Overview
Cabin -
2 Bedrooms, 3 Bathrooms, Sleeps 10
Pigeon Forge, Tennessee

Reviews from our community

Average - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
852edwind
1 review
“Walk in the Clouds”
Reviewed 30 May 2016 for a stay in May 2016

Great views. Well furnished. Had issues with the air conditioning. Mgt. replaced entire AC unit and a furnace. Got immediate response to any issues. Would recommend to others and would stay there again. Staff was very professional and quick to respond. Great experience! Kudos to Wyndham Vacation Rentals!

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway A romantic getaway
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 May 2016
Dear 852edwind,

Thank you for taking the time to leave a review on your recent stay. While we regret you experienced difficulties with your AC unit, we are thrilled we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity to have you with us again in the future.

Yours in hospitality,
Amy P.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2016 for a stay in April 2016
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
30 May 2016
Dear christopherf675,

Thank you so much for taking the time to let us know that you enjoyed the view and I am sorry to hear about the issues that you found in the cabin. I will also let the owner know about your comments regarding the clothing storage situation. Guest feedback is the most important tool that we can use to improve our cabins and I wish to thank you again for taking the time and your concern, to let us know. We appreciate you choosing to spend your vacation with us, and look forward to having you stay with us again.

Yours in hospitality,
Wyndham Vacation Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 July 2015 for a stay in July 2015

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Dec 2015
Dear P5653UJamyg,

Thank you for taking a moment to let us know you enjoyed being in A Walk In The Clouds. This owner has chosen not to participate in the pool access program. We have other cabins that do- please allow us to help you find the perfect one for your next visit!

We hope to see you soon.

Sincerely,
Sherri T
Assistant General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Regina H
Gallatin, Tennessee
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful Cabin, Majestic Views, Pool 10 miles or more away from cabin”
Reviewed 26 May 2015 for a stay in May 2015
2
people found this review helpful

The cabin was beautiful and the views were majestic. Only problem is the pool is about 10 miles from the cabin. The management company advertises the pool in the Preserve which is were the cabin is located; however, when you try to use the pool at the Preserve you are told you can't. When you call the management company they send you to a pool 10 miles down the road. My family and I were going to be repeat customer, but not now. Will be looking for somewhere else to stay next year :(

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Views
Liked least: Pool was 10 or more miles away
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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