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All reviews the river jetted tub king size bed great room would stay again
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Reviewed 29 April 2018 via mobile

My boyfriend & two of our friends stayed in this hotel the weekend of rod run & couldn’t have asked for a better location! The lady at the front desk was very nice & welcoming. Room was clean upon arrival & Saturday night when we came back. Would recommend this hotel to anyone

Stayed: April 2018, travelled with friends
Thank AllieRiley2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this reviewResponded 1 May 2018

Dear AllieRley2,

Thank you for staying with us during the Rod Run. We are so pleased that your enjoyed your stay.
We appreciate your business and hope you will come back soon

Most sincerely,
Smoky Shadows
Pigeon Forge, TN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2018 via mobile

This place was disgusting. It smelled as soon as you walked in. Looked like it hadn’t been swept in months. There was mold on the wall near the hot tub. Would not recommend staying here. It was nasty.

Stayed: April 2018
2  Thank Amber F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this reviewResponded 25 April 2018

Dear Amber F,

We sincerely apologize that your room was not prepared properly. We also apologize for the inconvenience to you. This is not typical of our hotel nor services and we hope you will give us another chance to prove we are a great place to stay in Pigeon Forge.

Most sincerely,
Smoky Shadows
Pigeon Forge, TN

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Reviewed 14 April 2018 via mobile

Our room is very nice. It is big and clean. They are doing construction but aside from that everything is great. The staff is very friendly. It has a very large jetted tub, large tv and and the river is beautiful.

Stayed: April 2018, travelled as a couple
Thank clw104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this reviewResponded 25 April 2018

Dear clw104,

It was very rewarding to receive your comments. We are so glad that you found us to be very nice and that you enjoyed the jetted tub and especially the view of the river. Hopefully all construction will be completed very soon. We appreciate your business and hope you will visit again soon.

Most sincerely,
Smoky Shadows
Pigeon Forge, TN

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Reviewed 4 April 2018 via mobile

We went to check in and the office was nice and bright. Sitting area had comfy seats and a lot of brochures for local stufd to do. The room was big and had very comfortable beds. There was also a Jacuzzi and tub/shower. The view of the creek from the balcony was nice and pieceful.

Stayed: April 2018, travelled with family
Thank Melamike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this reviewResponded 9 April 2018

Dear Melamike,

It was very rewarding to read your comments, thank you for taking time to post this review. You are so right, we are a different kind of hotel with jetted tubes in every room. Thank you for choosing our hotel and again thank you for your kind remarks.

Most sincerely,
Smoky Shadows,
Pigeon Forge, TN

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Reviewed 31 March 2018 via mobile

We stayed in the newly remodeled part of the hotel that had a jetted tub. My children had a awesome time. The pool is small but it's heated and needs to be updated but my kids loved every minute they had in the pool. This would be my hotel of choice in the future for sure. Loved the fact that we had a balcony overlooking the river. Great stay. And worth the money but it was way under budget.

Stayed: March 2018, travelled with family
Thank brandi37811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this reviewResponded 3 April 2018

Dear brandi37811,

It was verry rewarding to receive your comments about your recent visit at Smoky Shadows. We are so glad that you and your kids enjoyed your visit. We appreciate your business and look forward to seeing you again soon.

Most sincerely,
Smoky Shadows
Pigeon Forge, TN

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