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Traveller rating
1,188
466
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84
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All reviews missy grooms summit tower front desk the penthouse water slides room was clean indoor pool hot tub great stay enjoyed our stay biscuits breakfast staff staff was very friendly oatmeal breakfast was delicious family vacation free breakfast
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Reviewed 30 July 2022 via mobile

Our family of 6 stayed at Cascades on a spur of the moment trip. We loved the water park area. The kiddie area is perfect for little ones. While the rooms run on the smaller side, they were clean and beds were comfy. My teen slept on the foldout sofa bed and never complained. The only issue we had was the room was hard to cool down. The service staff was prompt and always brought what we needed almost immediately. We had a great trip.

Date of stay: July 2022
Trip type: Travelled with family
Thank Sightsee670261
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Heather, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 2 August 2022

Thank you for taking the time to write a review. We are glad you found Country Cascades a family-friendly resort that was an affordable and friendly resort. We love hearing you had a great trip. Thank you again.

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Reviewed 29 July 2022

The Williams Family (27 persons) was warmly received and accommodated from the moment we arrived at the Country Casdades Waterpark Resort in Pigeon Forge, TN.

Sales Representative, Missy Grooms ensured that all was well from beginning to our final departure of the beautiful facility with such wonderful amenities. My grands were so enthralled and can't wait to return.

A Special Thank You is extended to Missy and staff for making our stay one we will never forget!

Can't wait to enjoy the resort additions that are currently under construction.

Date of stay: July 2022
    • Location
    • Cleanliness
    • Service
Thank CheRene55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Heather, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 3 August 2022

Thank you for taking the time to write a review. We appreciate your kind words about Missy, we agree she is great. We love to hear that families are making memories in the Smoky Mountains enjoying our waterpark amenities. We hope you will return again soon.

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Reviewed 26 July 2022 via mobile

Before we took our trip I had read some reviews about country Cascades how the rooms weren’t cool and how the pool was so small. I’m here to say that review was so WRONG! This was the best place that we had stayed in all of our 20 years coming to pigeon Forge and we come a couple of times during the year our room was great nice and cool in Clean. The breakfast buffet was the best scrambled egg sausage cereals All types of coffees, Fresh fruit make your own pancakes the food they over just goes on and on . The quality of the food was the best very fresh get me hard. All the employees working in the dining area we’re always asking if you need anything and we’re willing to wait on you I’ll get you what you need it thank you very friendly and very attentive. As far as the outside water park goes it was a 10. My grand children age 14 and 5 said it was the Best the pool is a walk-in pool it is very nice I think he goes to 4 1/2 feet would you don’t have to worry about the children get very deep water in the splash pad was also very nice for the little ones . My husband really enjoyed the stay too and her chairs in the pool that you could sit in and be in the water and stay cool. Were there for three days and None of us were ready to come home we’re gonna planning a trip back this September for four more days till employees and everybody was just super nice I can’t express How nice this place is it’s just been a well-kept secret I guess but it’s terrific!

Date of stay: July 2022
Trip type: Travelled with family
Thank beverlya342
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Heather, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 26 July 2022

Thank you for choosing to stay with us and writing such a positive review. We are glad you found everything clean and cool and enjoyed our Grandma's Kitchen breakfast. We love to hear that kids enjoy all the waterpark amenities and families enjoy our center-of-it-all location. We look forward to having you return soon.

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Reviewed 22 July 2022 via mobile

Room 1206 air conditioner not good at all. Breakfast was good. Megan and Julie in The dining room were excellent! Water park swimming pool is only 4 1/2 ft which is good for children. It is a half a mile from the Laconte center where we had CT Ministries Arise 2022 with 4000 teenagers. The hotel is very accommodating for our group victory Baptist church from North Augusta South Carolina. Over 150 teens.

Date of stay: July 2022
Trip type: Travelled with friends
Thank CindyTesch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Heather, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 23 July 2022

Cindy, thank you so much for allowing us to host your wonderful group of teens! They are welcome back anytime. I will pass on your kind words to our staff, and we hope you all return frequently.

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Reviewed 22 July 2022 via mobile

we chose this resort for our children and they were absolutely in love with the place. i couldn’t keep them out of the water. the resort is walking distance from so many different activities and places to eat. can’t wait to come back next year!

Date of stay: July 2022
Trip type: Travelled with family
2  Thank mirandaperry29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Heather, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 23 July 2022

Thank you for taking the time to leave such a kind review and for staying with us. We look forward to you returning to stay with us next year. Thank you again.

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