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“Red Hatters staying at Country Cascades”

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Country Cascades Waterpark Resort
Ranked #19 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 17 May 2012

We enjoyed the hotel very much. Great location, great breakfast each morning, Coffee and cookies provided all the time. The front dest staff was good. April was outstanding. She was so nice and friendly.

I would stay here on my next trip to Pigeon Forge.

Room Tip: We were on the 6th floor and it was a good location.
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  • Stayed: May 2012, travelled with friends
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Thank jimmiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 27 May 2012

We are happy to learn that you found Country Cascades amenities and staff to be superb. April is truly dedicated to delivering exceptional service, thank you for complimenting her. It was a pleasure to have the Red Hatters staying with us, and look forward to your return visit. Have a great summer!

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1,127 - 1,131 of 1,275 reviews

Reviewed 6 May 2012

The room was ok. It seemed clean with the exception of the nightstand which was very dusty. The bathroom has a nice long mirror and big vanity. The air conditioning did not work well. We ran it on high all night and the room was still stuffy. The refrigerator didn't work well either. The staff was extremely nice and helpful. They have a nice indoor and outdoor pool. The breakfast was the best part. They offer many choices including biscuits and gravy, waffle irons, cereals, oatmeal, pastries and an omelette station.

  • Stayed: May 2012, travelled with family
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Thank HarlanKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 9 May 2012

Our staff at Country Cascades are some of the friendliest people; always willing to assist our guests and ensure that they have a comfortable stay. We're glad to learn you enjoyed our complimentary breakfast and the large selection we offer. All guest feedback is important and valuable to us. It helps us to improve all aspects of our hotel. Please know that the concerns you have raised have been properly addressed and we would love a second chance at serving your lodging needs during your next trip to the Smoky Mountains.

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Reviewed 6 May 2012

This is a great hotel for groups. The staff is Five Star!! Quick and effortless check in. The luggage almost got to room before guests. Great location for nearby shopping and attractions. Hot breakfast with an omelet bar. Would recommend Country Cascades to any group looking for a clean, quiet hotel.

  • Stayed: May 2012, travelled with friends
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Thank tourplannerAlabama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 9 May 2012

Thank you for recommending us as an ideal location for groups of people to have an enjoyable stay. We are happy to learn that you were pleased with our service as well as our large complimentary breakfast. It was a joy having your group stay with us, and we hope to see you again in the future. Have a great summer!

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Reviewed 1 May 2012

This was our first stay here. Enjoyed the indoor pool and hot tub, nice clean hotel with friendly staff, really a great free breakfast each morning from 7 to 10 a.m. We would stay here again, many restaurants close by and shopping outlets.

  • Stayed: April 2012, travelled as a couple
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Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

Although my friend and I had both visited the area before, it was the first time we'd stayed at this hotel. I had found it on the internet at a reasonable price. We found it to be quiet and comfortable. The hot breakfast was wonderful. When we stayed there, there were many guests and there was a line at the omelet bar. HOWEVER, no matter how many people were there, no matter no late it got, the staff members remained friendly and accomodating. That impressed me no end. They went out of their way to be courteous and hospitable. Thank you for a good experience.

  • Stayed: April 2012, travelled with friends
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Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark Resort, responded to this reviewResponded 20 April 2012

We are glad you found us! Located a block behind the parkway, Country Cascades offers a quiet and comfortable atmosphere. Our staff takes pride in making sure that every guest has an enjoyable stay. Thank you for your kind words and comments and we look forward to providing you many more great experiences in the future.

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Additional Information about Country Cascades Waterpark Resort

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Price Range: AU$81 - AU$239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades Waterpark Resort 2.5*
Number of rooms: 236
Official Description (provided by the hotel):
Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. Grandmas' Kitchen offers a full hot breakfast buffet. ... more   less 
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn

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