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“Comfortable and Convenient”

Review of PATRIOT POINTE

Patriot Pointe
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Patriot Pointe
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Average
17 reviews
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Overview
Cabin -
5 Bedrooms, 3 Bathrooms, Sleeps 12
Pigeon Forge, Tennessee

Reviews from our community

Average - based on 17 reviews
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Reviews from our community

Date | Rating
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OhioDarkr...
Streetsboro, Ohio
Level 6 Contributor
131 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Average”
Reviewed 5 July 2014 for a stay in June 2014

There are many bad reviews of this cabin and let me start off with saying the cabin has many positive points. The amount of people this cabin houses is one if these positive points. We enjoyed the theatre room, hot tub and game room. It is generally clean but could have used a touching up for us. There were spiders in every corner in the bathrooms. Some have complained about the lack of garbage pick up. All it took for us to get the garbage picked up was call customer service whose number is prominently displayed throughout the cabin. I called and was told someone would pick it up the next day. Unfortunately, two days later the garbage was not picked up and had been attacked by varmants. I called back to let them know because we were having a tough time figuring out where to put the garbage that was pileing up. They said they would pick it up that day and they finally did. At that point, the clothes washer had broken two days before so I was able to kill two birds with one stone and advise them that the clothes washer had broken. The broken clothes washer did create a bit if a problem of course but if you don't need clean cloths or towels or wash cloths to shower, it's less of an issue. We'll vacation in the area again of course but we'll probably explore a different lodging option. We had a blast.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Size of cabin
Liked least: Broken clothes washer
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arobinett...
1 review
“Stay here if you like cold showers, stink bugs, and theater rooms that don't play movies.”
Reviewed 7 October 2013 for a stay in October 2013

Highly disappointed in this rental. For what they're charging, they should be investing some money back into the property. Arrived to a theater room with a projector that needed a lamp replaced, only to be told they wouldn't and then couldn't get a replacement. No hot water was available in rear portion of cabin for showers. Floors left white socks black on the bottom. Kitchen sink leaked. Walls and ceiling in living room coated with massive groups of stink bugs. Stairs off of the cabin deck were uneven, in awful shape, and lacked a handrail. And the real kicker was when my 4 year old came running across the cabin saying water from the ceiling was hitting her head. Something in the attic had caused a leak which was pouring water on to the bunk beds. Called maintenance to be told they would try to get to it the following day. Cabin was less than clean, would not have bathed my children in the jacuzzi tub. Living also room lacked ample seating for number of guests cabin is supposed to accommodate, having only a couch and a single chair. Cabin also had a musty, smoky odor. On the bright side, location is close to the parkway and you could park 20 vehicles here. I just hope your guests don't mind sitting on the floor.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pigeon Forge hotels

283Tammy1...
Hampstead, Maryland
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Comfortable and Convenient”
Reviewed 27 July 2013 for a stay in July 2013

We booked our cabin " patriot pointe" with this company because of the location and because it had 5 bedrooms that we needed for 2 large families.When we pulled up to the cabin we were alittle dissapointed because it didn't look like a cabin in the woods, it was surronded with a parking lot ( it used to be their home base which they turned into a rental).But when we went inside we were amazed at how nice the inside was. Very clean and beautiful, so we forgot about the outside.The movie room was fabulous. It even had a popcorn maker with bags to put your popcorn in. We put the 4 teenagers in the bedrooms off from the game room so they wouldn't be too loud for us.The kitchen was nice to work in and there was plenty of table room to hold everyone.The kitchen was supplied with lots of stuff that we didn't need anything. The oven was very nice and so was the washer and dryer.We enjoyed the hot tub and the fire pit outside surrounded by wooded furniture.We didn't want for anything.The cabin was right next to "ZORB" which is a ball that rolls down a big hill with you inside it. And actually the "Gypsey Sisters" pulled into our parking lot because they were filming for their show and they were going to Zorb. We got to take pictures with them and they were so nice. The cabin was a short distance to the main highway 441 which has everything imaginable to do.There wasn't a pool with our cabin but we used the one down the road at another group of cabins. All in all the place was very nice except that there wasn't a nice view of the mountains to make you feel like your really camping, but the cabin was very accommodating for our large group with teenagers.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The movie theater room
Liked least: the outside property ( too much parking lot)
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardington
Reviewed 13 July 2013 for a stay in June 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TN
Reviewed 7 November 2012 for a stay in October 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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