We stayed here with my family of 11 - 8 adults and 3 children. We found ants in the bed and old dog food in the doors. As a HUGE pro, their maintenance crew came out quickly to replace the burnt out bulbs and fasten the toilet seats. The location was great though the left turn onto Wear's Valley was a bit tough. I felt the reservation and travel staff were great but I know that the couple who checked in for us had a less than stellar experience. When we called to report the problems, they kept trying to move us to their "best" property - which was available when we tried to book originally. All in all, it suited our needs but we won't be using the rental company again.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Large groups||People with pets|