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Review Highlights
Great tour

Our tour guide Malcolm did a great job of driving, entertaining and informing us as we went around... read more

Reviewed 13 October 2018
Glen1220
,
USA
Great tour!!

Have vacationed in the area several times and this was the first time we decided to take a tour... read more

Reviewed 17 September 2018
lorikoons
,
Versailles, Indiana
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All reviews great tour combo tour back roads dolly parton wealth of knowledge would highly recommend this tour informative tour interesting facts beautiful scenery moon pie lyn driver information wade tales stops song
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Reviewed 6 April 2018

Malcom was very informative and interactive with us. He was great, answering all questions we had.Everything was fine!

Date of experience: April 2018
Thank LouiseG1764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

We took the backroads tour with Malcom as our guide. We learned so many interesting facts about the surrounding area, the ways of the people who grew up in the mountains and lots of new info on one of my favorite entertainers, Dolly Parton. Malcom was engaging, funny and so informative. He gave us lots of good tips on places to eat and things to do. He even gave us a sweet treat when we were done. Would recommend this tour to anyone. We hope to take the mountain tour next time we come back and have a little more time.

Date of experience: March 2018
Thank Extraordinary563549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

We did combo tour & Malcom gave us a great tour. Very knowledgeable of area & Dolly Parton who is from the area. Not sure what happened with the person saying bad customer service as I talked to Lynn several different times on the phone. Showed us a lot of places we would not have known about & they also provide water if you'd like & plenty of bathroom breaks. I even saw a black bear how cool is that!

Date of experience: September 2017
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

Our guide, Malcolm, was extremely friendly, and knowledgeable and made the tour very enjoyable. He filled us in on a lot of the local folk lore as he showed us the mountain roads. He stopped often going up the mountains so we could sight-see, take pictures, or use rest room facilities. He even gave us a heads-up on the Applewood Farmhouse Grill, a great restaurant a little off the beaten path that we would surely have missed. Malcolm was a professional entertainer and gave us a beautiful song dedicated to local celebrity and philanthropist, Dolly Parton. He even gave each of us a local treat, Moon Pies! My wife and I would highly recommend this group.

Date of experience: August 2017
Thank Dennis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

We called for two weeks straight and calls were never returned. We even e-mailed received nothing! This is not the way to run a business extremely unprofessional! They cost themselves business and I have already spread the word about your lack of customer service! We will never recommend this business to any one! Extremely Disappointed in Ohio

Date of experience: August 2017
2  Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IntheSmokiesGuide1, Owner at Mountain Memory Tours, responded to this reviewResponded 3 weeks ago

In our small Tour business the ins and outs of the internet world can be confusing and overwhelming to baby boomers like us. I just learned that I can post a response with Trip Advisor and I’d first like to express a SINCERE APOLOGY to you and anyone else who may have had a similar experience.
During July and August of 2017 our business phone (which includes our internet hot-spot) malfunctioned. After repeated trips to the phone store and numerous talks with technicians the phone crashed again and again. After several weeks we were finally told they didn’t know what was wrong and we had to buy a new one.
Technology is not always our friend. Sometimes things go wrong despite our best efforts.
Again, we apologize as we try do better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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