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All reviews lazy river the main drag main stay full kitchen stove top conference center indoor pool inner tubes waffles kitchen area biscuits two blocks off the strip queen suite ice maker family reunion sleeper sofa
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Reviewed 10 October 2017

Wonderful Stay, Very Clean Fresh Room, Definitely got the WOW effect upon entering the Hotel. Very Clean, Very Fresh Smell. Room was absolutely Spotless, No Dust No items found, Just a Outstanding Facility, , The GM should be so Proud of his Team.

Room Tip: No Tip, Just absolute Perfection all Around. .
  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Christi Gadd G G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 26 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Steve Payne
General Manager
Mainstay Suites, Pigeon Forge
865-428-4350

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017

The Mainstay Suites hotel is down a country lane about half of a mile off of the main Parkway in Pigeon Forge. It is a large hotel with an indoor pool with Jacuzzi... and an outdoor pool with Jacuzzi and a one foot deep pool with a mushroom spray for kids and a lazy flowing three foot deep river that really floats you around on an inner tube. My kids wanted to spend the week at the pool !! There are beautifully landscaped outdoor areas with a creek that meanders around the property line. The hotel served a very good breakfast every morning to start your day. The front desk employees were very helpful when we checked in and when we asked for information.

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 26 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Steve Payne
General Manager
Mainstay Suites, Pigeon Forge
865-428-4350

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

Great room , great clerk's great breakfast, great Price would not stay anywhere else in Pigeon Forge Tn clerks go out of their way to help , room was great queen bed slept great. their was not a thing I did not like about this motel.

Room Tip: book early they sell out fast
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank billydarby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 26 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Steve Payne
General Manager
Mainstay Suites, Pigeon Forge
865-428-4350

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

Our family of 5 stayed here at the end of our Smoky Mountain vacation. The room was a little on the small side but we were on a tight budget and it still accommodated the 5 of us well. We even cooked dinner in the kitchenette one night.

The pools, lazy river and hot tub were great after a long day in the mountains. The lazy river was heated and our kids had a blast floating around while we relaxed in the huge hot tub right next to it.

Breakfast was excellent. It was a little busy on the weekends but that is to be expected. There was a waffle station, a variety of hot foods including eggs, biscuits and gravy, sausage and more. There was also cereal, fresh fruit, juices and coffee. With plenty of seating inside and out we never had trouble finding a table to eat.

The staff were very friendly and even let us check in at noon because we arrived in the area earlier than planned. If we are in Pigeon Forge again we will definitely stay here.

Stayed: August 2017
3  Thank n8davis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 26 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Steve Payne
General Manager
Mainstay Suites, Pigeon Forge
865-428-4350

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

Very nice open floor plan suite with two queens beds in offset room. Adequate kitchenette with fridge, microwave, two burner cooktop, dishwasher, sink, island bar with chairs. Living room area with couch, TV, coffee table and the windows have a nice view of the swimming pools, lazy river and hit tub. Also has inside pool and hit tub. Good balcony and nice landscaping throughout the property. Good breakfast. Will stay there again.

Stayed: August 2017, travelled with family
1  Thank jpb993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 20 September 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Steve Payne
General Manager
Mainstay Suites, Pigeon Forge
865-428-4350

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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